TrustworthyTrustworthy is the maker of The Family Operating System®, an intelligent vault that helps modern families protect and optimize their important information — Family IDs, Money, Property, Passwords, Insurance, Taxes, Legal, Emergency Instructions, Contacts, and more. With Trustworthy, families are completely prepared for all of life's moments, now and across generations.
Trustworthy (trustworthy.com) has 65 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent
Internet & Software · Los Angeles, California
Excellent
Internet & Software · San Francisco, California
Excellent
Internet & Software · San Francisco, California
Excellent
Showing 60 reviews with 5 stars · Clear filters
Axel R.
Trustworthy is fantastic! It helps us prepare for emergencies and everyday tasks by keeping all our crucial information in one spot.
Response from TrustworthyJun 16, 2024
Hi Axel, Thanks for the 5-star review. You're getting the most out of Trustworthy in those two use cases every day when you're looking for information and planning ahead for when life happens. Nice work. Nat Robinson, Founder.
Becky R.
Trustworthy has been a game-changer for our family. Keeping track of important documents and information used to be a chaotic task. Now, with The Family Operating System®, everything is organized and easily accessible. It's like having a personal assistant for our family's data!
Response from TrustworthyJun 11, 2024
Hi Huxley, Great to hear you're enjoying the Family Operating System®. Please let us know if there's anything else we can do to help improve your experience. Best, Nat Robinson, Founder.
Marie E.
I love Trustworthy! My family purchased this because we live all over the country and Trustworthy has given me such peace of mind knowing I now have access to my parent's important docs, like health insurance. We worked with a Trustworthy Certified Expert to help my parents upload and organize all kinds of paper and digital docs with their Autopilot feature. My siblings and I are now contributors and I don't feel nearly as helpless if anything terrible happens. It was easy, seamless, and I highly recommend.
Response from TrustworthyJun 11, 2024
Hi Marie, Thanks for the great feedback. It's great to hear you were able to work with a Trustworthy Certified Expert™ to organize your parent's information. That's a use case we hear more and more. Please let us know if there's anything else we can do to improve your experience. Best, Nat Robinson, Founder.
Jennifer
Kyle was incredibly helpful in resolving an issue I had. I am very excited about starting with Trustworthy!
Response from TrustworthyJun 11, 2024
Hi Jennifer, Thanks for the kind words. Kyle is indeed a very helpful fellow and a fantastic team member. I'll make sure he gets this feedback. Thank you. Best, Nat Robinson, Founder.
MOGO
Very easy to use and it is a comprehensive and secure financial solution. My wife and I travel a lot and we have no children so this provides us with a means to let our nephew, the executor of our estate, easily manage our affairs when necessary. We highly recommend this service.
Response from TrustworthyJun 11, 2024
Hi Mogo, Thanks for the great review. It's amazing to see how you're collaborating with family members so that everyone has the right information at the right time. Bravo. Please let us know if there's anything we can do to improve your experience. Best, Nat Robinson, Founder.
Lisa R.
Very nice company to deal with, and really like the features they have so far. Strongly suggest adding more business features, adding ability to connect both way with Dropbox, and get a Playstore app.
Response from TrustworthyJun 11, 2024
Hi Lisa, Thanks for the review and the helpful feedback. Have you had a chance to review our Business category? This was released last year and will likely meet some of your business feature needs. We are working toward feed (like Dropbox) connections and have an Android app scheduled for later this year. Stay tuned! Best, Nat Robinson, Founder.
Blakely G.
After setting up Trustworthy for our family last year, this year we decided to set it up for my parents. Trustworthy was super helpful with showing us how to add a second household. What felt like a daunting project turned out to be super easy and we were able to finish it during a weekend visit. Trustworthy's concierge & expert staff is extremely responsive - a special shout-out to Debby for making sure we had everything we needed to get started. It feels like a weight off our shoulders (both ours and our parents) to have their important documents organized and accessible in Trustworthy should we need to access them. I'm a big fan of what this company is doing and how they are doing it.
Response from TrustworthyMay 3, 2023
Hello Blakely, Thank you for your review. Trustworthy is purpose-driven to support families at all life stages. We’re so happy to hear that you and your parents are enjoying the collaborative benefits of a Trustworthy multi-household plan. We hope you experience continued peace of mind knowing your family’s information is organized, secure and in one place. As you continue to build your Family Operating System®, if you, your family, or your trusted advisors have questions or would like a complimentary productivity session, please contact us at [email protected], where our team is available to assist you. Thank you for being a Trustworthy member. Nat Robinson, Founder.
Paul
Not a “cookie cutter” event. Very personal and no pressure tactics. Answered all my questions and made personalized suggestions for my account. Thank you.
Response from TrustworthyApr 11, 2023
Hi Paul, Thank you for your review. We’re happy to hear you had a positive onboarding experience. Trustworthy’s commitment to service excellence includes personalized onboarding and productivity sessions tailored to your family’s needs. We are here to help! If you need assistance, have questions, or want to share feedback, please get in touch with us at [email protected]. A Trustworthy Certified Expert is available to assist you. Thank you again for your feedback and for being a Trustworthy customer. Nat Robinson, Founder.