Judy L.
We have a home warranty with Choice…
We have a home warranty with Choice Home Warranty, our heating and air unit went out on 9-28-26. Called to place a claim. Was sending someone out the following Wednesday 10-07-26. Canceled the unit started cooling. that night went out again called again. After 3rd time I ask could we have the company we do business with come out. They were here 3 times finally unit acted up and Tech informed us the Compressor was out which would cost 3500 if they could get one. So our company spent 2 days sending documents and pictures, it showed approved so we had system replaced. Total 7355.00. They plan on sending us 1,524.00 which is ridiculous as they advertise if they can't fix it will replace it. We have paid these people over 6,000 dollars. I urge you DO NOT EVER BUY A HOME WARRANTY FROM THIS COMPANY AS THEY DO NOT PAY.
Response from TrustworthyOct 13, 2026
Hi Judy, We're sorry you had a frustrating experience with Choice Home Warranty. It looks like your review may have been posted to the wrong company. We're Trustworthy (trustworthy.com), a service that helps families securely organize and manage their important information, and we're not affiliated with Choice Home Warranty. We'd encourage you to share your experience on Choice Home Warranty's Trustpilot page so your feedback reaches the right company. We hope you can get this resolved! The Trustworthy.com Team



