J. K.
Lack of
Jeff was personable but he showed me only 2 photos and said the water was in the exact opposite of where other companies said it was, he didn't notice a broken girder that was noticed by others. He gave me no paperwork and said he would email the quote; I never got it. Janet texted to see how it went. I explained to her and she said Jeff is no longer with the company and she had no access to my information! She said she would send another person out. No thank you, I don't want to deal with a company that does not keep information. Maybe it's the location, but I would not recommend them.
Response from Frontier Foundation & Crawl Space RepairSep 25, 2025
Ms. Kay, Thank you so much for this review. We are so very sorry for the poor experience you had!! This confirms our decision to allow this employee to pursue opportunities elsewhere. Thank you for letting us know. When one of our people mess up, we take responsibility. We would love if you would be open to giving us a second chance to make this right, but we understand if you do not. Please accept our sincerest apologies. This is not up to our standards.