My overall experience with trust capital was very healthy. I was blessed to have Erick M. on deck to help me during the process. Erick's customers service and people skills really made the difference. All our conversations and messages were positive and up lifting. Erick went above and beyond on this deal to ensure the customer(myself) was fully satisfied and well taken care of. Thanks Erick for all the love and support as well as paying attention to the little things that result in accomplishing BIG things. #onesatisfiedcustomer ASK FOR ERICK McALLISTER
MD
Miiko D.
Trust Capital is a predatory lending…
Trust Capital is a predatory lending brokerage. I worked with David Mock for an equipment loan and all seemed well until I started asking questions about a breakdown of my interest rate and terms. I initially wrote a glowing review, until I realized I had been tricked into an agreement that was not a traditional loan. In short, David scammed me to lock into an Equipment Finance Agreement, not a LOAN, with all 48 months interest built into the front of the "agreement." NOTE THIS TERM. No where in the agreement does it state that the borrower is responsible for all interest for the loan even if it is repaid early. The way the loan was written also made it appear that my down payment was an "initial payment" and listed the remaining payments at a fixed amount X 48 months that have no true interest rate. Therefore, the borrower has to pay all 48 months at that rate. DO NOT TRUST THEM. After I questioned this, his email address disappeared and I was unable to reach him via the telephone number that I had spoken to him on for weeks. SCAM. Lesson learned.
Update: On 8/2/2021 I borrowed $50,394.24 to purchase a commercial vehicle from Trust Capital, USA/Amur Equipment Finance. My Trust Capital, USA representative quoted my interest rate charges at 17.5327% and assured me that there were no prepayment penalties on my loan. On January 11, 2022, 5 months later, I called Amur to inquire about my payoff balance and was quoted that I now owed $73,332.16. This figure represents a 45.51695% increase that was hidden in the deceptive language of the contract. Furthermore, my cash down payment of $12,584.58 was misappropriated as an initial payment, further padding the finance charges to my loan by inflating the principal balance. When I brought this to both companies' attentions, I was offered a 3% discount on 1/13/2022, with no quantitative explanation of how this would impact my payments. I was never provided a loan estimate or an amortization schedule reflecting all of the fees the loan entailed. The deception was hidden by only providing a monthly payment amount & hiding the upfront finance charges in the fine print.
Response from Trust Capital, USAJan 11, 2022
Miko we don't recognize your name and file. please call 619-202-7700 and ask for a supervisor so we can help you.
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ZL Z.
My experience was 5 stars across the…
My experience was 5 stars across the board working with Trust Capital,.Being 1800 miles away from these guys actually felt like they were up the street from me,. Mike B. and his team handled my equipment buying process flawlessly
ME
Melissa
Working with Drew was a great…
Working with Drew was a great experience. He kept me in the loop, was on top of every item needing addressed for the fastest possible approval. I look forward to working with him again on my next venture.
Melissa
MN
Moraa N.
Outstanding Service
I worked with Mike Bivins to secure a loan for a truck and he was a joy to work with. I am fairly new in business and had tried other lenders in vain. I give him an A+ in communication. I got updates every step as we progressed. I will definitely reach out again if I ever need this service. You rock!!.
DA
Dony A.
Feels like they really go to bat for you!
Working with Trust Capital never felt like a "loan" process. My personal experience working with Mike Bivins was one I will always remember fondly. Mike was genuinely interested in helping my family-owned company get the deal that (in retrospect) has been game-changing for us! Mike was instrumental every step of the way. His consistency with communication and guidance paired with his knowledge and expertise solidified that we were in good hands. I look forward to working with him and Trust Capital again in the future.
CC
Carlos C.
Drew did an amazing job for us
Drew did an amazing job for us. He walked me through the whole process and explain everything clearly.
RW
rod W.
Drew is a Great Asset
Drew has been a great asset to our company. His ability to find capital for nonmedical startups has allowed us to gain more clients and help our company grow in a new direction. He is prompt to pick up the phone and our clients have nothing but positive praise when his name comes up in conversation. Highly recommend Drew and Trust Capital.