Hans M.
Great product and great price poor communication
Great product and great price. Ordered item on January 1st with impression the product would be shipped within 24-36 hours as website states. I called 3 days later to check on the status and was told product did not ship due to annual inventory on the 2nd and 3rd but will be shipped later in the day and i will receive tracking information via email. I never received an email so I called again . I was told the order will ship later today. I received the item 8 days after I ordered. Need to communicate with customers when items will not ship as stated. My son has gone back to school and i will now have to take the trailer to him 2 hours away since the parts did not arrive in a timely manner.




