Tru NiagenReviews of truniagen.com

The Worst Customer Services or as they have named Customer (POOR) Experience

Unscrupulous business practices! I’ve tried to cancel my auto renewal twice. They ignore my requests and continue to send me the product. Now I have to go through a big hassle to find a way to stop my auto renewal. This is ridiculous!

Does nothing for me with regards to energy or helping with fatigue. I take mid morning and can fall asleep afterwards!

I have been buying from them for over a year and everything working fine for me. There are so many fake websites and counterfeit products.

I have made several purchases of Tru Niagen directly from the website but after about 2 years with no noteworthy results, I decided to discontinue. Since then I have twice been charged for new purchases. The first time someone at Tru Niagen admitted the error and refunded me right away. Now that it has happened again, they are refusing to look into it or refund me the 230 USD that they have taken from my credit card. I've had to cancel my card to avoid it happening again, but am still fighting with anonymous "customer service" people about the money they have stolen.

I’ve ordered Tru Niagen several times directly from their website, with free shipping included. Despite that, I’ve had to pay an extra $35 to UPS every time because Tru Niagen declares the wrong package weight. When I contacted their customer service, they replied: “Our product (the box and bottle) weighs 900 grams. UPS packaging may cause an increase in weight. We do not have control over UPS's packaging rules and regulations.” This is clearly a matter between Tru Niagen and UPS, not me as the customer. If their shipping partner is making mistakes, that’s something they need to resolve internally. Expecting customers to pay extra charges on “free shipping” orders is unreasonable and unprofessional. Verdict: Great product, but very poor customer service. Until Tru Niagen takes ownership of their logistics, I can’t recommend buying directly from them.

Made an order and right after, was charged every month. Contacted them and got a response saying the see only one order. Its not clear why they keep charging me.

Tru Niagen is a pill that has no side effects and it actually does what it states. I have been taking 500 mg for a couple years. Before that, I took 300 mg for a couple years prior. The boost with 500 mg is recognizable. I will continue to take Tru Niagen for the rest of my life. And it did lower my bad Cholesterol levels and my blood pressure. I am 76 years old and I have the energy, flexibility and vitality of a 40 year old. Thank you Tru Niagen, you have given me my life back. I take no prescription medication and am an avid walker.