Truenaturemeats Reviews | Read Customer Reviews of truenaturemeats.com

TruenaturemeatsReviews of truenaturemeats.com

4.1104 reviews
Meat, Seafood & Eggs
222 S Main, Salt Lake City, Utah

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Truenaturemeats

About Truenaturemeats

True Nature Meats delivers restaurant-quality, chef-crafted meat straight to your door — ready to heat and serve in as little as 5 minutes. Since 1995, our team has built a reputation for sourcing exceptional beef, pork, and chicken backed by more than 30 years of global sourcing expertise and a worldwide network dedicated to finding the best ranches and recipes.Every product we ship is free of hormones, steroids, and antibiotics, seasoned by professional chefs, and cooked using traditional methods — never artificial flavors or liquid smoke. Our proteins are sous-vide cooked to lock in natural juices and tenderness, then flash-frozen and vacuum-sealed at peak freshness, so you get restaurant-quality flavor without restaurant-length prep time. From Sirloin steaks and Texas smoked brisket to Hawaiian Kalua pulled pork and buffalo chicken wings, our menu is built around bold, authentic flavor that fits real family mealtimes.We ship frozen orders Monday through Friday to the continental United States, arriving in 3-5 business days and staying fresh for up to 10 days refrigerated or 3 months plus frozen — so you can stock up and always have a great meal on hand for maximum convenience. Whether you're building a custom box, subscribing for ongoing savings, or trying us with a one-time order, True Nature Meats is built around one simple idea: true flavor, true value, true convenience. Rediscover the joy of an easy, satisfying mealtime with True Nature Meats.

Truenaturemeats (truenaturemeats.com) has 104 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: truenaturemeats.com
Website: truenaturemeats.com
Category: Meat, Seafood & Eggs
Location: Salt Lake City, Utah
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Truenaturemeats reviews

Showing 19 reviews with 1 star · Clear filters

Tamica S.
Aug 24, 2026
It is with a heavy heart that I must…
It is with a heavy heart that I must say that after trying the buffalo wings, the brisket, and the smokes chicken I have to say that they have all been completely inedible. It's just gross. It has a really gross flavor. It's not smokey, it tastes like someone added liquid smoke flavor to everything. Then someone else added more. And then someone else added salt and smoke. The sauces they provided were flavorful but adding the buffalo sauce to the buffalo wings couldn't mask the flavor. I did a large order so hopefully at least one thing will be edible but what I have had so far has been so bad I will never order again.
Response from TruenaturemeatsAug 24, 2026
We're sorry you weren't satisfied with your order. Since you weren't satisfied I'd be happy to refund you for the items you were dissatisfied with. Chris True Nature Meats Support
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Michelle M.
Aug 23, 2026
Order was wrong
Order was wrong
Response from TruenaturemeatsAug 24, 2026
Hi Michelle, We're so sorry your order came incorrectly. If Memory serves, your order was all correct except the pork items? You can see our interaction below. Is there something more we could do to make this right for you? "MM Michelle Morris 08/05/2026 Order arrived today but was not what I ordered. No tennessee pulled pork instead I received 2 kalua pork. Partial Refund #44912-TNM on tnmeats by Chris 08/05/2026 CC Chris [email protected] 08/05/2026 Michelle, So sorry for the mis-picked items. I've gone ahead and refunded you for both of the missing Pulled pork items. Please allow 1-3 business days for the $25.90 to clear your account. Also for the trouble I've placed you 25 dollar store credit in you account to use on a future order. you will receive an email confirmation shortly. Wishing you all the best, Chris True Nature Meats Support"
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Kelly
Jun 23, 2026
Scammers, Stay Away!!
I ordered a bunch of meat from them but the 1 item that I was most excited about (Wagyu Sirloin steaks) still wasn't delivered after 3 months so I contacted customer service to inquire. To my absolute amazement, I was advised that they would not be delivering the subject meat but were still keeping my money. THIS COMPANY IS A FRAUD; they have no clue about customer support. DO NOT BUY ANYTHING FROM THIS COMPANY!
Response from TruenaturemeatsAug 14, 2026
Hi Kelly, We're so sorry that you had a bad experience. We agree that this is unacceptable, and it's why we've updated our customer service process and brought in a new team of pro's that are ready and waiting to help you. We would be happy to reconcile this by sending you a full refund. Please don't hesitate to reach out to us here with your information and we'll get this fixed for you. True Nature Meats Support
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Timothy T.
Jun 20, 2026
Worst customer support ever!!!!!!!!
Worst customer support ever!!!!!!!! I responded to 4 separate emails on 4 separate days saying that the order was being shipped. I asked that it not be shipped. I got notification that the order was delivered. I guess when get home we can throw the spoiled meats away!!!!!!!!!!!
Response from TruenaturemeatsAug 14, 2026
Hi Timothy, I'm so sorry that you've had a a bad experience, and we're here to fix it. Our Customer service team and process has been completely revamped. We're happy to reconcile this for you with a refund, a replacement box, or store credit. We are committed to making this right for you. All the best, Chris Manager True Nature Meats Support
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Edmund S.
Jun 6, 2026
Asked to stop my order since i was not…
Asked to stop my order since i was not home. 6 days before delivery i wrote and called, but they still sent it and charged me 180$. Refuse to refund me. Really bad business.
Response from TruenaturemeatsAug 14, 2026
Hi Edmund, I'm so sorry that you've had a a bad experience, and we're here to fix it. Our Customer service team and process has been completely revamped. We're happy to reconcile this for you with a refund, a replacement box, or store credit. We are committed to making this right for you. All the best, Chris Manager True Nature Meats Support
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Genia S.
Jun 2, 2026
AVOID THIS COMPANY
AVOID THIS COMPANY - I never authorized a monthly delivery yet they charge me. They make it IMPOSSIBLE to cancel. I still am trying to call and they will not pick up the phone. This is very suspicious and dishonest. Not to even mention that the meat tastes like a spoonful of salt. Yuck! I will be reporting the the BBB.
Response from TruenaturemeatsAug 14, 2026
Genia, I'm so sorry that you've had a a bad experience, and we're here to fix it. Our Customer service team and process has been completely revamped. We're happy to reconcile this for you with a refund, a replacement box, or store credit. We are committed to making this right for you. All the best, Chris Manager True Nature Meats Support
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Jesse W.
May 1, 2026
Said they would deliver a some sample meats and never showed. They called me and scheduled a time and everything, just disappointed and wasted my time.
Sad business
Response from TruenaturemeatsAug 14, 2026
Hi Jesse, From what I understand this was a promo we were running for a door to door program that was axed. That said, I'm committed to getting you a sample box. Reach out to me here, and I will send you the meats you were promised. Best, True Nature Meats Support
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Fanny
Apr 24, 2026
Don't buy this
Don't buy this! I sent it to my son because it seemed easy to prepare, but it arrived late and thawed out. However, they told me that wasn't a problem. Then, without my authorization, a subscription was automatically generated for a recurring purchase—every 30 days—of four packages of meat, and they notified me that the order was already on its way. I told them there had been a mistake and asked them to initiate a return for the product, as my son was out of town and wouldn't be able to receive it—plus, I hadn't authorized the purchase in the first place. They replied that they do not accept returns, etc., though they subsequently sent me instructions on how to cancel the subscription. It was impossible to do so, however, because the app didn't offer that option. I was only able to get it done by telling them I was going to report them. If someone makes a purchase from me using my card details without my authorization, it is clearly theft.
Response from TruenaturemeatsAug 14, 2026
Fanny, I'm so sorry that you've had a a bad experience, and we're here to fix it. Our Customer service team and process has been completely revamped. We're happy to reconcile this for you with a refund, a replacement box, or store credit. We are committed to making this right for you. All the best, Chris Manager True Nature Meats Support
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