Okoli C.
My Personal Experience
One of their Admins named Daniel is infact very experienced in the job as many other admins were unable to fix the issue i had with my site. Daniel did it within 5 minutes.. I was already planning to move my 58 websites hosted with them to my Private server but Daniel came through and fixed it. Truehost is a good platform to use and i would keep recommending them to clients.. although their new live chat widget is terrible and they should remove any incompetent representative who cannot be able to resolve clients issues.
Response from TrueHostJun 5, 2024
Hello Okoli, Thank you for your kind words about Daniel and our platform. We are excited to have been able to assist you with your website issues. Your feedback about our live chat widget is noted, and we are taking steps to address any issues to ensure a smoother experience for you and all our customers. If you ever need further assistance, don't hesitate to reach out. We're here to help. Best regards, Truehost Team