Karen S.
They may be cheap but they are sneaky and unprofessional
True host is a horrible domain and email provider. There have been many times my email has not worked. Recently they sent me an invoice to renew my domain. I paid it, then they sent me a second invoice, a different invoice #, a different amount. When I said I paid it, they said sorry, we canceled the other invoice. This is a sneaky way to do business. Their emails are very abrupt and unprofessional. I will be looking for a new host asap.
Response from TrueHostMay 30, 2024
Howdy Karen! We are sorry to hear about your negative experiences with Truehost, including issues with email functionality and billing discrepancies. We aim to provide reliable services and clear communication, and your feedback is valuable to us as we work to improve. Please let us know if there's anything we can do to assist you further. Thank you for bringing this to our attention. Best regards, Truehost Team


