Buyers:TrueGether is a social marketplace. It is a no fee e-commerce platform to offer buyers the lowest price they deserve.Sellers:It is a simple platform to increase eCommerce sales for sellers.We are adding lots of interesting features on top of the no fee marketplace which allows businesses to focus on core business. We take care of increasing sales, reducing cost and reducing work.We increase our reach to millions of shoppers with AI empowered campaigns by publishing products to different advertising channels like Google Ads and Bing Ads. We try different prices and marketing budgets to generate maximum sales at the best ROI for our sellers.
Truegether (truegether.com) has 367 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 72 reviews with 1 star · Clear filters
Josh
These guys are scammers and stole my money. DO NOT BUY FROM THIS SITE! They have ways to make you think you are actually buying with your PayPal but it’s a phishing scam! You will not get your money back! Order number: f70f0d13-a48d-4ca2-a55e-88666988fe51
Response from TruegetherJan 28, 2019
Hello, This order was cancelled and a refund was issued. Please check your credit card. Thanks Truegether Support
Mike M.
I ordered a baby alive for my daughter 3 days still no tracking number nothing I’m hoping I get one soon they told me 2 deal with the seller is this my website or yours wow and your using eBays name do the know about this
Response from TruegetherDec 21, 2018
Hello, The item was purchased yesterday ( Dec 20 ) and shipped today ( Dec 21 ). You can track your purchase here: https://tools.usps.com/go/TrackConfirmAction_input?origTrackNum=9405510897773060215313 Thanks Truegether Support
Brian P.
I ordered some fake pee the bottle had a puncture in the upper right corner causeing the solution to leak out by almost half the bottle. It was sealed in plastic and put in a cushioned envelope but the product was damaged apparently before it was factory sealed they call it. The plastic wrap around the product wasn't punctured nor was the envelope puntured. Since i didn't think to take pics before i opened it truegether doesn't want to help me they said it left here sealed but it was damaged. All i want is another one sent now i'm out 32.67 by trying to save ten dollars by buying from truegether and was planning on buying more and this is the thanks i get for being a customer. If my product would have arrived in perfect condition i would be happy and would gladly give a big five star. Would still have given a four star rating if truegether just would honor the damaged product and send me another and this damaged one could be sent back. I paid for something i can't use. The damage is on their end not during delivery. It says it has insurance on it so why am i not getting one shipped because i didn't take before i opened it pics that shouldn't disqualify me from getting another one shipped out.Especially, since it is supposed to have insurance on it. Ups and truegether can play the blame game but instead you 💩 on your customer. I am not a theif i just want my product i paid for to be in perfect condition so i can use it for lab work.
Jerry A.
Purchased shoes that I paid USPS priority with a 2-3 day shipping agreement. 7 days later no shoes. Had to leave country and asked for a refund. They never responded nor tried to troubleshoot. They told me to deal with the seller and they couldn't help. Avoid them. They only want your money. I now need to legally collect from them what I paid for and never received.
Response from TruegetherMar 9, 2018
We take customer satisfaction very seriously. We have set very high standards for sellers on our marketplace. We have thousands of sellers with very high positive feedback. Your transaction has been cancelled and seller has issued you a full refund
Shon
HORRIBLE!!!! I've reached out to the seller numerous times, I returned the product months ago and still have not received a refund nor any response from the seller. This is BAD business Transaction# 8WL85354W32646200
kari S.
Order a food dehydrator from them on 11/11/16. Also the delivery date was 11/17/2016. I live in Illinois and it got delivered to a different state. All of my information was right to come to my house. What a big hassle to go through. You cant call them only way to get to talk to someone is through email. Will never order through this company again. Never had issues with any other place.
Patty F.
Item ordered on a Friday. Email received with shipping info USPS (2-5) days from Pennsylvania to New York. NO ITEM by following Friday. Email sent to Seller. Reply was 'Oops. Truegether did not receive order from Seller so...item will be shipped Saturday (the day I needed the item.) I called the individual who replied to my email. Very unprofessional, as if he had just woken up. 'Oh, that item was shipped this morning.' When I raised my voice and asked for an apology or refund, he hung up. This Truegether experience was my first and last.
my S.
I paid for an item that is currently extremly hard to find ,that I truly wanted. But they never really had it and after two weeks of giving me the run around they just shipped me two of a cheaper item that I have no interest in. I don't know about most people but when I spend $40 on something I want the item I paid for!!!!
Response from TruegetherOct 22, 2016
Thanks for your feedback. We have resolved the issue. We take customer satisfaction very seriously. We have set very high standards for sellers on our marketplace. We allow to leave feedback about sellers and buyers on TrueGether itself. We have thousands of sellers and most of them have very high (25,000+) positive feedback. We also show social (LinkedIn and Facebook) profiles of sellers to build additional trust. We apologise about your experience with this seller.
