Jannes S (.
I had bought Golden Corral gift card…one card had no money on it ...
I had bought Golden Corral gift card price of 50.00 for 30.00 on truegether for my parents two weeks before Christmas last year 2019& came to find out there was no money on one card not the other card when my parents went out to eat that's when find out no money on one gift card how disappointed that was & embarrassing to go through something like that ..my parents had pay rest with their on money since no money on the other card. I contacted truegether concerning this matter with in few days I got reply back from.truegether just saying their sorry apologized for my inveince they ask for ID & prof of order ,I sent them pics of the letter came with the gift cards through email & the cards numbers on the back .. That was on1-23-2020 Wednesday .. I haven't heard anything back yet what's going to be done yet her talk about frustration we went through ..I want shop there again..since looks like I wasted money on these gift cards & shipping fee too..
Response from TruegetherJan 25, 2020
We have sent you following email, pleae reply. We are not able to find any transaction with your email id. We need couple of things to help you. You should have received an email when you purchased this item from TrueGether. can you find it and send it to us? If you are not able to find it, can you find the product on TrueGether site and send us the link of the product. While we are investigating this issue, you may want to call your debit card company and open a dispute. You are usually protected in these scenarios. Thanks, TrueGether Support



