Golden Coast LLCReviews of truefeat.com

I ordered 2 leggings and one was the wrong size. 1st of all it took me a long time to get them. I reached out to the customer service team and this is what they said. They only give you 7 days to exchange it for a different size.. No one only gives you 7 days. Don't buy from them. Dear Mila, Thank you for reaching out to us regarding your return request. We appreciate your business and apologize for any inconvenience caused. Upon reviewing your request, we regret to inform you that the item you wish to return is now outside the return time window. Our return policy allows for returns within 7 days from the date of delivery, and unfortunately, your request was submitted after this period. We understand that situations may arise, and we apologize for any inconvenience this may cause. If you have any further questions or need assistance, please feel free to contact our customer support team. Thank you for choosing our services, and we hope to serve you better in the future. Best regards, TrueFeat Support Team

They helped me with my refund .

The company is very good with customer service--something that is very lacking in todays businesses. I very much appreciate their responsiveness and willingness to work with me.

Do not order from them!!! I sent 5 return forms from them with no response!! They take your money and run. Another disappointed patron also had the same experience based on their comments on their page!!!

My biker shorts wasn't shipped with my order and said it was. I reached out and they responded and said they were having some issues and would get them out soon. I also was sent a gift card.

Never heard back from you after 3 tries. Received wrong size leggings. You need a customer service dept. or if you have one, you need more people.

I needed to return the leggings. Filled out return form twice and emailed customer service. No response. And they only allow 7 days got a return. No phone number to call either.

Only 1/3 of my items arrived and I’ve sent multiple emails. No one has gotten back to me. It’s so frustrating. The quality of the items is good but the customer service is terrible. I would not recommend buying from this company.