Golden Coast LLCReviews of truefeat.com

I ordered last year and loved the product but when I reordered they sent the wrong style and color. You cannot get ahold of Cust service and they will not let you review them but I ordered again thinking that maybe it was just a mistake and I really loved the first ones but this time they sent a completely different product which they are touting as “new and improved” “Made in the USA” blah blah blah…they are the worst leggings ever. They are not the same size, stretch, fabric and they are a lower cut, nothing like the first ones.… DO NOT ORDER, they are not honest about their products!!

Customer service is terrible! I ordered a medium and a small was sent. The popup that gives you the chance to order another pair at a discounted rate had the wrong size and I clicked OK too quickly. I tried to cancel it reverse it go back tried to reach out to customer service, no reply. And now they are sending that second pair in the wrong size as well. I’ll have two pairs to return. Poorly designed website and customer service to match.

Too small. Requested return label and wanted to exchange for a larger size. Truefeat has responded to my request and said they are reviewing. That was February 27th.

I love the leggings, but unfortunately I was sent the wrong size and a missing pair. I ordered correctly, they just needed to exchange them for another size and truefeat would not respond to my exchange request. I cannot give a better review due to the poor customer service.

Good quality. Unfortunately sizes seems to run small and 7 days for a return is not good. So stuck with something that does not fit. Not real happy.

I was very disappointed in my leggings.I have never had problems with length but these leggings are three inches to short.Quality was ok and shipping was good but it would have been great if I could wear them.

I've sent several emails asking about the status of my order with no response. I ordered on Dec.9 and haven't heard a thing. Hopefully my leggings will be worth the frustration.

First of all, it may have been written somewhere, but since the leggings were on sale (may have been black Friday) they only offer a store credit upon return. I ordered 3 pairs (one of which was white and the other light beige, and both were very see-through so I needed to send them back). The 3 pairs all came in different shipments and took FOREVER to arrive. When all 3 finally arrived and I wanted to return them, they told me I could only get the credit for them. You have to fill out a form and then wait for an approval with an RMA. There is no return label, and you have to pay for the returns yourself. This is like customer service from the 1950s. I order many, many things online, and I find their policies and customer service to be very archaic and not at all customer friendly. I guess I'll use the credit for something but would never order from them again.