TruefacetReviews of truefacet.com

Made a purchase for a xmas gift which unfortunately was too small for recipient. Easily arranged for a return/exchange and quickly had a new ring that wife LOVED! I will be back

The ring I ordered was immaculately polished and in absolutely mint condition. It looks brand new! This company's level of customer service is excellent! Every email that I sent was answered immediately, with a thorough response. Upon delivery to my home, I was happy to find my ring packaged in a safe and secure manner with an included valuation report. I am happy to recommend TrueFacet to family and friends! Thanks, TrueFacet!

TrueFacet is a company that wants to succeed based on service to the customer above all else. I received what I bargained for and more and could not be more pleased with my experience. TrueFacet is doing everything right if it wants to have me and its customers as loyal followers. I couldn't recommend them more.

Very pleased with my first purchase. The jewelry description was exactly what I received. The care that went into the delivery package was excellent. Tissue wrapped, leather case and a beautiful gift bag such a nice touch. I have made several purchases with other pre-loved jewelry and this was MY BEST experience. Invoice included picture of my purchase, tracking updates and final "how to care for your jewelry" notice. It is very important to take note of these details it represent the best practices of a company. I will continue to buy from TRUEFACET! My new place to shop!! #very happy customer

Your customer service is execelent, I will go to your company the next time I'm in the market for a quality watch.

I've had much better experiences with TF than other online stores for selling watches. Great selection and return policy, and friendly and efficient service. I have sold several of my watches recently and look forward to doing more business with TF, both buying and selling.

I usually do not write reviews but after my experience with the Truefacet team I have to say that they go above and beyond. From the moment I contacted them concerning a Rolex watch I wanted to buy, to actually purchasing the watch they were willing to help and answer every single question I had. They were extremely timely in their responses, and also offered their expertise on all the makes and models that Rolex offers. It was wonderful to work with the team and learn things about watches I had never known before, from the history to the way watches are manufactured. They are extremely knowledgeable and professional, and if you are ever in the market for a high end luxury item I cannot recommend this company and their amazing team enough. You will receive the best prices and the best service along with an amazing statement piece you will cherish for years to come. I have purchased a Cartier love bracelet in the past which came to me in mint condition and now my first Rolex watch. Truefacet knows what their doing and they will ensure you have the best experience.

Ive been selling on TrueFacet for over a year now, they help me sell items fast. Easy company to work with and always responsive.