TruefacetReviews of truefacet.com

I ordered a used Shinola watch that was rated in "very good" condition. When the watch arrived, it looked like it came straight from Shinola's factory directly to my wrist. Exceptional quality, and appears brand new. I couldn't be happier regarding my experience with True Facet, and I will highly recommend them.

Dream come true! The staff at True Facet made the impossible happen for me. They treated me like family. I am so grateful for Allison and Rachel. I highly recommend True Facet! I can’t wait to make my next purchase with them!

Purchased high end earrings from TrueFacet that are absolutely exquisite. They arrived beautifully packaged and in perfect condition. The price was high but match the beauty of my purchase--well worth the cost. I could not have afforded them in a retail store but TrueFacet made it possible for me. Thank you so much. You make wonderful finds affordable. Feel like I've found a new friend.

I just received my Breitling Watch and I have to say..."I hit a homerun!" Shopping at TrureFacet. I would really like to thank Allison & Rachel. They held my hand with a return I had and made sure i got the watch I wanted. These TrueFacet Team members really provided Outstanding Custoner Service!!! I will definitely recommend TrueFacet to friends and family.... Thanks Ladirs, I will be back!! KB

Great staff .great experience.they went above and beyond to accommodate my needs.thank you .

Great customer service! I had an issue with a watch that I ordered and they allowed for a quick return/exchange and was very attentive throughout the whole process. The new watch is amazing and I love the payment flexibility with Affirm. Nice job TF!!!

I was very skeptical to deal with an online jewelry store. So many reasons why I would be scared to loose money such as scams, fraud, authenticity factors ect. After reading the reviews by Forbes, WSJ, Bloomberg and Financial Times, I decided to give TrueFacet a chance. In my life I've never owned a Rolex or a watch past $1500.00. This would be my first time and I was super worried about getting something non authentic. I found the right watch after many hours of browsing through the website and I took a chance. Today I'm the owner of one of the most beautiful and Authentic Rolex money can buy. My friends and family members are super proud of me for such an accomplishment. I even took it to a jeweler that said the watch was authentic and gorgeous. I could not have done this without the help of the TrueFacet team. Rachel, Ian, and the team are amazing people to work with. I could say at age 31 that one of my dreams has become a reality. I would highly recommend TrueFacet to anybody in the market looking to buy or sell any jewelry. Thanks Team! Ruben

Placed the order quickly and my omega watch arrived in a week. The customer service was very responsive and handled my questions quickly via email. They were kind of to send me a video link for changing the date on my new watch ! Using affirm was also fast and easy for payment as well