Shoutout to True Corset for helping me nail Valentine's Day! Got two amazing corsets for my girlfriend, and she's obsessed. Quality is top-notch, and the live chat support was clutch. True Corset, you made me look like a star!
CI
Ciara
True corset is one of my staple corset…
True corset is one of my staple corset places to go when wanting a true fit. They have great customer service, that will help you find the right sizing for each style available. The quality is immaculate.
TA
tailwap
This is a scam DO NOT BUY
This is a scam. I returned the incredibly poor quality corset 3 months ago and have not received my refund. This is despite providing the tracking showing a digital signature that the item was received. I have been promised that it has been processed and will be in my account within days for this past 3 months now. I have had to raise this with my credit card in an attempt to get my money back.
AVOID AT ALL COSTS - SCAM
GS
Greg S.
True Corset: Great! UPS, not so much!
My delivery got lost by UPS. I contacted TrueCorset and they could not help enough! I opened claims with PayPal and UPS and it turns out... it was sent to a neighbor's house!
Long story short - True Corset delivered and I got my product. I'm very happy with the outcome!
CS
CE S.
Fraudulent Company
The other reviews you see for this company are likely fake. I placed an order for two corsets for my wife, and after two weeks, and a lot of run-a-round, the order was never sent. To hedge their bets, they created a shipping label through USPS, so that they could claim the order was sent, but never actually delivered the order.
Every time I'd inquire about order status the response was, "oh, we'll send it out within 24-48 hours". This was the response multiple times, with no change to the order status.
It is almost impossible to receive any customer support from the company.
There is no physical telephone number that you can call (the number provided on their website plays a message that they are not receiving calls, and to instead use their chat for assistance).
The chat is seemingly manned by a third party, who has no idea what is going on, and has no authority to do much of anything but apologize and make excuses.
I requested a refund, and was told that they "would refund within 24-48 hours" - see the trend - to no avail. I have instead has to file with my credit card company and write reviews to warn others.
If I could report this company for fraud I would. True Corset is either a sham company or someone attempting to look legit, while having no idea how to run a e-commerce store.
Buyer beware, making a purchase from this company will lead to nothing but a headache.
MT
michelle T.
Bad customer service
I get no response from customer service and I am still awaiting a refund from the 15th February. I will not use these again, I will go else where.
JM
Jacinta M.
😍😍😍
Amazing, quality garments! Had a few issues with shipping as I'm international, but the customer service by their representative Paige was immaculate and extremely helpful in resolving the issues. Highly recommend, you won't want to wear anything else!
VA
Valerie
AVOID! SCAM!
AVOID!
It's a scam.
The corset was never delivered to me and TrueCorset even sent me a screenshot of their tracking showing a different address but refuse to refund me. I had to go through a PayPal dispute to get my money back.
I posted about my experience in the biggest corset group on Facebook and LOTS of people had a similar experience. It's a scam.
Edit: If you're in a similar situation but paid by card, raise a dispute with your bank and they'll get your money back for you.