TruckIt365 LogisticsTruckIt365 Logistics is listed under Cars & Trucks in Phoenix, Arizona.
TruckIt365 Logistics (truckit365.com) has 137 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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John
Contracted to have my RV hauled by Monday, February 3. Was told would be picked up on Friday, January 31. Then told was delayed until Saturday. Then told Sunday. No reply when a no-show on Sunday. Lost two days wages ($1300) for which I will be sending a bill.
Miguel C.
Mitchell is a good talker as long as he collects deposit and after that he disappear and he wont answer his phone or email him its been more then a week and no reply or refund and my trailer has never been picked up. BEWARE
Scott W.
I contacted Mitch from Truckit365 on April 24th to arrange transportation of my trailer from Arizona to Washington State. I needed the trailer delivered by March 17th, and Mitch and I were able to agree on a price. Mitch told me that he as able to adjust his schedule and would be able to deliver my trailer well before the 17th. Mitch sent me a Bill of Lading which I signed and sent back. After the initial communication, it became very hard to get in touch with Mitch. As it got closer to the pick-up date I continued to try to get in touch with him, and on the rare occasions that he would respond, he would never answer the question of when he would pick up the trailer. It is now March 17th and I have had no contact with Mitch for over a week. I have had to pay to put my trailer into storage. Mitch is not honest or trustworthy. I believe he agreed to moving my trailer as long as a better deal didn't come up. He is obviously comfortable agreeing to a deal that he knows he may not complete, and then avoiding communication once he knows he's not going to follow through. If you are considering using Mitch and TruckIt365, be warned that your experience may be as bad as mine. There are honest, reputable businesses that will stand by their word and not lie about their intentions.
Response from TruckIt365 LogisticsMay 17, 2018
Hello Scott, I am very sorry to hear about your experience and I understand your frustration. Unfortunately, we did not hear back from you when our dispatcher reached out to you to either cancel or reschedule your shipment due to the conflict in scheduling. Please understand that in the transportation industry, there are many factors that result in scheduling set backs. Unfortunately that resulted in not reaching your deadline. We try our best to accommodate each one of our customers in both handling their assets with care and delivering them in a timely manner. We do hope you are able to find another company who can assist you with your trailer. Thank you, TruckIt365
Jacob T.
BEWARE BEWARE. Truckit365 is a fraud and took my deposit and never picked up my shipment. The Owner at first started out great was very eager to help. He asked for a deposit and sent a bill of lading. Everything looked great so I paid the deposit right away. The Owner of truckit told me in one week he would pick the unit up and make the delivery. Well here's when it gets bad 2 weeks go by and during those two weeks I called him multiple times and realized he blocked my number. I then called from a different number and The Owner answered! He was very apologetic and said he overbooked himself and needed another week, I asked him why did he block me and he didn't give me an answer he then gave me his wife's number if I couldn't get ahold of him. I agreed to give him a second chance. we are now at 5 weeks from when the original pickup date. Still, no call or answer from The Owner. 7 weeks has now gone by. I called " The Owner and his wife no answer. My number is blocked from both of there phones, why is that??? I then called the company's number and that's all just a front also no one will ever call you back and there is no office. I then contacted a lawyer in Georgia, he looked up truckit365 LLC status and guess what? He's not even an LLC so cant sue truckit365. We looked for business insurance registered with this company which any legit company who does transport and shipping should always have.Anyone who hires this company REQUEST PROOF OF INSURANCE. Last time this company had an LLC was in Oregon back in 2015 and you can verify this by going to SOS Oregon and checking Georgias SOS website. Then we decided to check his USDOT NUMBER 2568439. Spoke with DOT and they told me there have been multiple complaints about fraud with this dot number. I have a case number now with the dot who is also looking into Truckit365. I have found other victims who have been burned by Truckit365 just his year and now there are multiple lawsuits being looked to be filed and hopefully after speaking with the police department possibly criminal charges because of the number of victims and the amount of money this company walked away with others. I am a single dad with not a whole lot of money and $800 dollars has been taken from my family Its time you return these people the money you stole. Anyone who has been screwed over by this company file a lawsuit to get your money back. Truckit365l you can run but the law will find you. truckit365 if you would like to resolve this please reply on here the reason why you have run off with my money. Or can you confirm if you are an ACTIVE LLC? Here is your chance to prove this review is wrong and not accurate. I wish they would let us upload documentation on here so the people can validate my review and the public could see.
jon D.
* the owner, agreed to pick up a shipment of three pallets for me from Nashville TN to California. I sent in my deposit promptly, but unfortunately they never showed up. On more than six occasions in two months they said they were coming to pick up my stuff. They even wrote up a contract with a pick up date. I paid workers to stay late so they could help load the shipment multiple times, but TRUCKIT never showed up. They blocked my phone number and I could only reach them if I called from another phone and acted like I was a different person. They were hardly apologetic, and acted like they didn't know what was going on. Eventually they said the were refunding my money and going to ship the stuff for free. two months later the refund hasn't come, and they haven't picked up my stuff. PLEASE SAVE YOURSELF THE GRIEF AND HIRE A PROFESSIONAL SHIPPING COMPANY.
