Happy Y.
Don’t do it…
Worst company to use for your travel experience. They charged over $2000 on a Bali trip to put you in a holiday inn instead of a 5 star resort. Massages cost not even $20 in Bali and they charged over $60. They are pocketing so much money. And they don’t care about your experience. There’s no communication after you sign up to go. Save your time and money.
Response from TrovaTripOct 25, 2024
Hi there, and thank you for your transparency. We've passed your feedback surrounding accommodations back to our Trip Design team and Operating Partner. Accommodation packages vary for each trip and are determined by the Host in the trip planning stage, so not all trips use Premium accommodations. We'd also love to add some clarity surrounding the cost of a trip as there are quite a few factors at play. You can learn about who earns what and where the money goes here: trovatrip.com/blog/how-trovatrip-works-how-we-make-money If at anytime you need support or additional communication, our support team is reachable via chat here: https://help.trovatrip.com/en/collections/6193390-traveler-support

