Tropical Smoothie CaféReviews of tropicalsmoothiecafe.com

My child works for Tropical Smoothie located at 2236 Delaware Avenue in Buffalo and has worked and has not been paid for his services.His paycheck was deposited in to an unknown account and when we addressed the manager Belinda Acevedo about the issue she said it would be fixed and put into his next pay check, over a month ago. I constantly keep asking her about the issue.The manager continues to give us the run around about the matter, and continues to blame it on the accountant named Sandy. We have been patient on allowing them to resolve the matter however nothing has been resolved.I am highly upset because it has been over a month and he still has yet to be paid. I will be contacting the BBB tomorrow about the matter if I don’t hear from anyone within the next business day. This is so unprofessional and illegal.

Our past 5 orders they have missed items and when you call they just don't care. We order from work and there hasn't been a single order that they sent everything we ordered yet... We kept trying to give them another chance but today... yet again... forgot the edible straws (for the 3rd time in a row). They either give the wrong chips, or no chips. No sauce on the sandwiches or so much sauce it just turns it all to mush. The smoothies taste good with the edible straws (which they forget) and once in a while the sandwich is good, but we finally have to cut our loses and find a new place to door dash for lunch. The worse part is the horrible uncaring rude customer service when you do call.... It's just disgusting.

I visit the Norton Shores, MI Cafe at LEAST several times a week. Their staff is horrible. They are very unfriendly, they never smile and act annoyed when you ask questions. It is obvious that they do not care about the customers. The staff socialize with each other, they are whispering and laughing about the customers. They are so inappropriate. I never see the owner or a manager. The managers do not stand out any different than the staff. One male employee with long curly hair is so rude, he tosses your bag of food onto the counter and doesn't care if your items tip over or not. They usually hand you your smoothies at the drive thru dripping down the side of your cup, with no napkins. This is the only location in our area, and if there were closer locations nearby, I guarantee I wouldn't go to this one and have to put up with that HORRIBLE customer service from Norton Shores location. They don't even deserve a one star rating! They really should do some training with their staff.

I visited the cafe in Rockingham, NC. The staff never acknowledged us nor did they wait on us. One of the crew looked me in the eye and said absolutely nothing. The other two crews also did not say anything. After about 5 minutes of this treatment, my sister and I left the cafe. I am so shocked at their behavior! It was deplorable! I will NEVER go to that location again. If you wanted great service, go to the one in Southern Pines, North Carolina.

THE BOSS AT TROPICAL SMOOTHIE ON CARDINAL BLVD IN LOUSVILLE KENTUCKKY TOUCHED/MOLLESTED A 16 YEAR OLD GIRL THAT JUST STARTED WORKING THERE & HE ALSO MOLESTED AHMERE RUTLEDGE .

Order taker too busy socializing to listen to order. The second time she got it. Manager or the person in charge was too busy flirting and sharing phone number with a customer to make good or note customers waiting over 30 minutes in the airport where we are trying to catch flights. Ticket feed machine broke and three people standing around while customers waiting for food. Avoid if possible.

Cross contamination. My son is severely allergic to peanut butter. We ordered a yogurt bowl and whoever made it used a spoon or something that was used for a peanut butter dish. If my son ate that, he would be in the hospital or worse. Horrible.

Waiting in store no one here got smoothie 5 mins waited on two wraps 15 mins