Tropical Smoothie CaféReviews of tropicalsmoothiecafe.com

These people are very racist. I ask to use the restroom and they look at me like I was a bum off the street she has the nerve to say for customer use only ... And I've been supporting this company for years .just because I'm African American descendant does mean we are poor I'm very popular in this community being a celebrity photographer for over 20 years to be look at as a bum or a person that doesn't have nothing. I wouldn't shop there again.

After they got my order wrong when i specifically asked for my quesadilla with just chicken and cheese multiple times she handed it to me with everything on it. I ask to get it fixed how i wanted she “fix’s” it by putting bread and 2 pieces of chicken into it and throwing it in there!!! horrible service. Frontage road in meridian ms

Absolutely terrible customer service. Completely unknowledgeable about their products. Blank stares

I would give this place a negative 1 star. I never been here and won’t go back. I came in ordered a smoothie and the girl refused to take my 100 bill told me it was too big. It was 1:30 pm so if a company does not have change at that time why they in business. Even if I have money on a card I won’t be back. This is the flower mound location. Do not waste your time coming to this place. 12/19/2025

If I could give a zero star review instead I would. The location in Leland NC. I walk in, and stood at the counter for over 10 minutes waiting to order but none of the workers come. No one was inside but me. And 3 workers just stood around chatting with each other. Shit service. 11/6/25 @11:30

Tuesday 10/14/2025 I ordered a bahama mama that is the only one I love and get every time I am a rewards member as well. so i added supplements b12 and multivitamins i couldn't even finish my smoothie it was so nasty tasted like chalk not mixed up very well and also my smoothie was watery it went in the Garbage. so, upsetting and this is the third time this has happened to me at first i really thought it was my taste buds being off or something but nope not at all. this was at the panama city beach fl parkway location they need to do better

The only reason why I’m giving it a one star review is because I can never understand the methodology of having to remember to remove sugar from an orange food. The options here should be simple add sugar if you want sugar to an orange sweet why do I have to remember to remove a 400 g cal sugar additive when it already comes sweet?. It makes no sense to me that you have to remember to remove the turbinado because it’s something that they already had making it an unhealthy option. Do yourself a favor change your message make it an additive if you want to add more sugar instead of having to remember to remove it. Dumbasses

Absolutely furious with my experience today. I ordered directly from Tropical Smoothie Café's App and they used DoorDash for delivery, and not only was my order never delivered, but it was also canceled without giving me a full refund. When I tried calling the store directly, no one even bothered to answer the phone. I then wasted over 40 minutes on the phone with Door Dash customer service, only to have the supervisor hang up on me. In the end, I had no lunch, wasted my entire lunch hour, and no resolution whatsoever. This is beyond unacceptable. I usually enjoy Tropical Smoothie Café, but after today, I’m disgusted with how poorly this was handled. No accountability, no customer care, and I’m left hungry and out money. Do better Fort Bragg/Ardennes and DoorDash!