TrippyStore.comReviews of trippystore.com

Response from TrippyStore.comNov 3, 2022

Hi Michael, I'm happy to help you with your order! I see that your order was placed on 10/19. I am sorry for the wait and for any inconvenience this has caused. I see that your order is being delayed by some of the stickers you chose. I've emailed you from [email protected] with more information. We'll be more than happy to cancel your order for a refund if you prefer. If you decide to keep your order open, we'll gladly split it in the meantime so the first half of your order will ship immediately. We'll provide you with tracking information as soon as your package ships. Again, I am sorry for any inconvenience. Please let us know if you have any questions at all. Tye - TrippyStore

Response from TrippyStore.comNov 3, 2022

Hi Vance, I'm happy to check that out for you! Let me first say that I'm sorry your experience with our company wasn't more positive and for any inconvenience this caused. I see that your order shipped on 11/1 and is currently in transit with UPS. You should have already received a shipping notification at the email address associated with your order that links you back to your tracking info on our website. We've also emailed you again from [email protected] with this information. I see that your order was being held up by the Pink Floyd - Dark Side of the Moon Retro - Fleece Blanket. You should have received a follow-up email from [email protected] that depicted the item delaying your order. Unfortunately, delays do sometimes occur and again, I'm sorry for any inconvenience this caused. You picked some awesome items and I hope they're exactly what you wanted! You can see the shipping page on our website at this address: https://trippystore.com/pages/shipping Please let me know if there is anything else I can help you with. Tye - TrippyStore

Response from TrippyStore.comOct 13, 2022

Hi Emma, I'm happy to help! I see that your order shipped on 9/26 and according to your USPS Priority Mail tracking number was successfully delivered on 10/1 :) I am sorry for any inconvenience and for any frustration this may have caused. You should have received an email shipping notification with your tracking information at the email address provided with your order. You should have also received additional email updates about your order on 9/17 and 9/23. Again, I am sorry for any inconvenience. Typically an order ships in 1 - 8 business days when all the items are ready. This is in addition to the amount of time it takes the carrier to deliver your package once it has shipped. You can see the shipping page on our website at this address: https://trippystore.com/pages/shipping Please let us know if there is anything else we can help you with. Tye - TrippyStore.com

Response from TrippyStore.comAug 22, 2022

Hi Alex, I'm happy to help! Let me first apologize for the wait and for any inconvenience this caused. I've also emailed you this info from [email protected]. I see that your Genesis - Albums - Poster is currently scheduled to ship on 8/23. We'll email you a shipping notification with your tracking information as soon as that information is available. Again, I am sorry for the wait. You should have received email updates at the email address provided with your order on 7/23 and 8/10. We've applied a 10% discount to your poster and added one of our favorite Alice in Wonderland stickers to your order as a free gift for the trouble :) You'll receive a separate email expressing your refund. Please let me know if there is anything else I can help you with. Tye - TrippyStore.com

Response from TrippyStore.comAug 22, 2022

Hi Mickie, I'm happy to help! I see you've left multiple TrustPilot reviews for us. I've already replied to your other post and emailed you again from [email protected] with an updated shipping date for your posters. I see they will be shipping within 2 business days. We will email you a shipping notification with your tracking information as soon as that information is available. I am sorry for the wait and let me apologize for any inconvenience this has caused. We've applied a 25% discount to your posters for the trouble. You'll receive an email at the email address provided with your order expressing your refund :) I see that the email address you were contacting us from is different then the email address provided with your order. You should have received email updates regarding a delay with your The Breakfast Club - Movie Poster at the email address associated with your order. Again, I am sorry for any inconvenience. Typically an order ships in 1 - 8 business days when all the items are ready. This is in addition to the amount of time it takes the carrier to deliver your package once it has shipped. You can see the shipping page on our website at this address: https://trippystore.com/pages/shipping Please let me know if you have any questions at all. Tye - TrippyStore.com