Traveler
Should have read the reviews first
Should have read the reviews first. They will be exposed.

“ Our vision is to make travel simple, accessible and affordable for everyone.” “We help you figure out where you can fly within your budget.”
TRIPOMATE (tripomate.com) has 91 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 78 reviews with 1 star · Clear filters
Traveler
Should have read the reviews first. They will be exposed.
Yazeed D.
I had a very bad experience with them and it seems that it more a scamming company. Basically, I booked a flight on Egypt airlines, and one day after, I received an email from their support asking for the correct number, while I was sure that I provided the correct number. They called after and asked to pay $70 more because I am not the credit card owner, and things started to get hyper as this doesn't make sense so they guy hanged up. I called again and another guy, they all seems to be covering their mouths or trying to change their voices, told me the $70 not because I am not the credit card holder, it's because my number wasn't correct and they didn't confirm the payment, so the price of my flight jumped $70 more. This flight I was following since two weeks of the 24th and the price stayed the same, and it doesn't make sense to jump so rapidly that way. They're a complete scam company and I don't know trusted companies like Wego and others accepting using them. Have anyone received his refund from them?
Melodie
Booked 5 days ago and still no ticket. Tried contacting both through email and phone but no response!! Flight is soon.
Don R.
Worst travel company ever, they fail to provide my ticket on time but took my money and fail to pay me back as promised. send numerous support emails but never responding. communication is almost zero, one phone call out of 16 phone calls answered not recommended to anyone. I will wait for another 5 days from 3/9/2019, (my order no is 4407) then going to lodge a complain to commerce commission. and consumer affairs to solve this issue
Farid C.
I should have known better. The whole web site experience was dodgee. I gave them my credit card info and personal info and in the last step, it says, "it can't process my reservation". I think this site is a fake.
Yash C.
These guys are a scam, they charge you for your booking and then call back to offer an alternate itinerary or demand to pay higher for originally selected itinerary. They charge you card even after refusing to book. Booking (2580) made on 29th May, haven’t received a refund yet.
Sparkie12
DO NOT USE THIS COMPANY!! They are a rort. They will ask for more funds to secure your e-ticket. Their website login does not work. Phones numbers are uncontactable. They will not comply with any simple request. I bypassed them after booking my ticket and went through the Airline direct. An expensive and valuable lesson learnt but never again. They rung on a New Zealand phone number but tried to tell me they were in Australia. When I asked the time, he couldn't answer. Please spread the word and do not use these rip offs merchants!!!!!
Kiet T.
Hi fellow travelers, This travel agent is crook. To do business mean you will get into a terrible experience. ( tracing your money back from your financial institutions, spend endless times to following dispute). Why not use other reputable travel company like Webjet or Flight Centre for peace of mind.