TRIPOMATE“ Our vision is to make travel simple, accessible and affordable for everyone.” “We help you figure out where you can fly within your budget.”
TRIPOMATE (tripomate.com) has 91 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 78 reviews with 1 star · Clear filters
customer
This is a 100% scam!I will contact NZ Police!! Order number 8360. I booked a ticket for this Friday on Monday, but it is already Wednesday and I have not received the e-tickets!
Response from TRIPOMATEMar 12, 2022
This was a Fake review !
Sherry T.
I didn't even want to give them one star. They are an absolute scam! Too bad I didn't realize it until I hit pay. I have gotten most of my money back but I want it all. I have contacted NZ Police, UA and multiple other government agencies to help remove this vile company. If you are in New Zealand and they've scammed you start making reports with everyone let's get the shutdown and locked up!
Response from TRIPOMATEFeb 11, 2021
" I have gotten most of my money back but I want it all " Ms. Sherry here thinks that a Travel Agent should be in her service for FREE. She agreed and AUTHORISED all cancelation Charges and Refund processing fee, after which a net Applicable Refund was provided to her. Yet she is maligning a Travel Agents reputation and thinks threatening us Legal actions makes her feel like the BOSS. Her ignorance and BULLYING behaviour should be condemned and spoken for. Her commitments and word carry little meaning and weight, she should understand that a travel agent is well within the rights to charge her for the services provided. Booking, Cancelations and Customer support via EMAIL, CHAT and 20 Phone Calls, with her, she thinks our Time and effort has no COST to it.
susheel P.
Tripomate is a fraud company my ticket is canceled by tripomate and they refund is reflect 8-12 week but refund is not received.And do received my call any customer agent.this is a fraud lair cheater company.
Haitham
Thieves (it is just a website / no real offices, no correct phone numbers , virtual address , nothing real it is just a scam) they stole my money. I booked a ticket for 2 adults on December 2019 (1064 $), i didn't receive my e-ticket on my email even after 24 hours, i just received a payment confirmation email. I contacted them regarding refund and cancellation , they replied that within 45 days the amount is returned and after reaching 45 days, we didn't receive any cent as a refund till now - they are cheaters and they will not give you a ticket and nothing, liars and fraud company. Do not book any ticket through them you will be scammed.
pot
book a flight and recieve a message for payment confirmation without itenerary.phone them up and ask when can we recieve the itenerary.told us it should be sent after 30mins.no itenerary recieve that night.next morning receive an email that the booking was cancelled due to circumstances of corana virus.ask the airlines if that was true and answered that the flight still going.
حسين ا.
The site for the monument They took the money and did not give me the ticket and during the contact with them they reply that within 45 days the amount is returned and after reaching 45 days they reply that the transaction exceeded 45 days and you did not continue to do so they could not answer - the important thing is forfeiture and swindlers and cheaters and they will not give you a ticket and nothing liar and fraud
Anadelis Avila F.
this is the worst company that i know, i brought online ticket and the cancelled because they think it was a fraud, after that i brought a ticket with another company, but now Tripomate is charging me for that ticket that they cancelled. I made a dispute thru my bank account because the phone number that they give as a contact support nobody answer, i use the email and the chat to try to contact with them and nobody answer. very upset with this company, i don't recommend to even look online for prices. terrible!!!!!!!!!
Ghr K.
thieves (website tripomate) they stole my money. I booked a ticket for me on October (1105$) i didn't receive my ticket on my email or reply from my eamil..😈😈 really TRIPOMATE liar ,liar, liars, scam..fraud websit ,l still emailing tripmate for 2 weeks later I still didn't receive my refund..