TRIPOMATEReviews of tripomate.com

Buggy website and worried I have been scammed. Have not received an E-ticket after paying $2500... Very concerning... Getting ready to contact the authorities if they do not respond with prompt reassurance that my flight plans are actually booked and in safe hands

I made a booking few hours ago, the payments is showing in my bank transactions but I have not received any confirmation email or a booking number yet. I try to call but the phone number takes you to a recording informing you that the number es not set up to receive calls. can some one help? is this Tripomate.com a scam?

I can't express clearly enough: DO NOT USE THIS SITE. I booked a international flight with this platform including checked baggage (I have screenshots and booking confirmations to show it!) Before sending my tickets, an agent insisted I pay for the checked baggage despite me providing evidence in the form of screenshots and confirmations that it had already been paid for - however they would not budge and offered me two possibilities - cancel and refund the money (but the price of flights had since changed drastically everywhere else) or pay an additional $225 in baggage fees (which I had already paid once!) I had little other options, so I paid the fees for a second time and expected this was the end of it. However, when my tickets did show up a day later, they had booked me onto completely different flights than those included in my booking (again I have confirmation of the original flights in screenshots and emails). The incorrectly booked flights involved more than 24 hour layovers and would get me to my final destination a day later than I had planned - missing the event I was traveling to attend! Communication is terrible, littered with mistakes, typos and language errors. Please, please do not use this platform.

Ive paid 3000 nzd in a ticket to Brazil and got it cancelled, since then i have tried to contact them and couldnt through email or phones, i dont know what to do but im gonna make them accountable.

Your are a big scammers ever, I just waste my time and I lost all my money, everyone just DON'T trust this people.

Oh wow! I read through all the reviews and thank you for warning us about this site. I almost booked a flight with them today. I tried to contact them several times to check my itinerary and all calls went through the voice machine. I was suspicious about this site as they offered almost 50% discount compared to the official airline. Judging by how they reply to their customer's reviews UNPROFESSIONALLY, it doesn't look like they are a well-established travel provider. The address they used was also a residential address which is another big red flag.

This is the biggest scam ever!! I tried to book a ticket of $4300. It asked for credit card details which I completed using my sister's card (with permission) and then was asked some verification info which I did not have and needed to get from her. I did not complete the purchase and closed the app. I got a message from them to say I need to call Tripomate, but as I work offshore I couldn't. They said the booking would be cancelled even tho I did not receive a booking confirmation email or even a ticket, and would be charged a cancelation fee. This is a scam and they do not issue receipts or tickets. I have handed the matter over to NZ police fraud and they are dealing with it now. This is what they deducted from me. No receipt or answer when asking for it. I will cancel the previous transaction and release the funds. Cancelation fee of $250 Taxes on booking : $348 Refund charges : $50 Expedited Payment processing :$50 ( so funds are available within 24 hours to you ) Total of $698 will be deducted and funds shall be released. Regards — Jason TRIPOMATE Support

Do not deal with them, they won't do their job and book tickets instead they will just fraudulently charge you a "service fee". They did absolutely nothing and charged me $35 USD - complete scam! I tried three different times to book with Tripomate and every time I tried they couldn't deliver the tickets that were offered on Skyscanner. On my third attempt they hit me with a $35USD service fee - which is only mentioned once you make the transaction. I have since got in touch with Skyscanner and hope to resolve the issue there as any contact I have had from Tripomate they are refusing to return the service fee. I am amazed a company this dishonest is allowed to operate, they are stealing money and not providing any service.