TRIPOMATEReviews of tripomate.com

It's very very very bad company

BEWARE FROM THESE SCUM BAGS!! Thank you capital one I just dodged a bullet...card automatically declined my transaction due to fraudulent activity..but thank god it did as the website said total would be $661 after taxes but when I reviewed the transaction was declined for $766..that was additional $105.

Same as the other reviews. After you book, they will take your money-then phone you to say the price has gone up. Watch out!

This agent is a scam. I booked my flight through them and didn't receive my tickets until now. It's been over three days and no one answering their phone or even their emails. DO NOT waste your money and go spend more money where it's guaranteed.

Avoid this travel agent as it lacks honesty and professionalism. I booked on 6/6/2019 through their platform a ticket going from Cairo to New york on the Royal Jordanian airlines . After proceeding and providing my credit card info, the payment was successful then a message was received from my bank stating that Air white inc has debited an amount of 746.46 Us dollars from my credit card. Then i received a confirmation e-mail from their behalf stating exactly ( Thank you for booking your ticket with Tripomate. Your payment for the Order with Reference number 2823 on tripomate.com has been successfully processed.).I Waited till the next day to receive my e-ticket but nothing arrived. I decided to send them my reference number to highlight that i didn't receive anything from their part. An agent sent me back that unfortunately we can't help you as the reference number you sent is incorrect. Then i sent back again sending a copy of the e-mail received but they sent again denying that they even know me. Back and forth for half a day they sent me a number in Usa to call them but the number wasn't responding . Last but not least i sent them an e-mail to tell me what is going on i this a company or something else? they then responded with the exact phrase written by one of their agents ( Dear Sir, Thank you for your mail. This is regards to your booking order no 2823, please note that the fare you have selected was an online promotional fare which got exhausted by the time your booking got confirmed. We tried with airline to confirm the same fare but it was not available, new fare is almost USD 65 extra. So please confirm so that we can share the payment link for the extra payment.) Definitely i refused to pay the extra amount , they wasted my time and let me miss good offers elsewhere without even a word of apology . And till now am waiting to see how they are going to handle my transaction as the amount is still pending I had a very bad experience with this company that shouldn't continue to be present online providing lowest grade not a service so please take care and avoid at any price

Avoid this travel agent. I book a flight just to end up arguing for a refund. The agent told me that the fare has gone up in price and asked to pay the difference after i paid the initial online payment. I worked in travel industry previously and find it hard to believe that airline will raise a fare that has been paid. Safe yourself the trouble of uncertainty and spend a bit extra on reputable travel agent. Lesson learnt. Response for the reply: Read my review carefully and perhaps use a dictionary if needed. I said I worked (past tense) in travel industry before not currently. DO NOT blame on your customer if you messed up by saying it was my fault on delaying the process, while i have to called numerous times to chase you guys up. I have proof of all the communications, if you like, I can post the time stamp on those email as well to show all your prospective customer. I completely understand if you want to protect the company for fraud but not on your customer expenses. Well, people can judge your unprofessionalism from your reply to my review. It is a good practice to give unbiased review based on my experience. Good luck with the business.