TripItReviews of tripit.com

Unfortunately I had to give up using this product. After many attemps to renew my subscription with two different credit cards and several exchanges with customer service... no solution! Please advise which competitor can provide similar service.

My soccer team is going on a trip and as the only one out of 25 people I can not connect with the app. I am using and iPhone 12 and 3 different emails. It doesn’t work. I have communicated with TripIt customer care but they can’t help. Disappointing.

Tripit I received an alert showing that my flight had been delayed. The alert came at. It was a delay from 0700 to 1730. I caught a taxi to a nearby hotel. I came back to the airport at 1500. The airline said that the flight was not cancelled. I would have to wait until the next morning to catch the next flight. I then had to buy another ticket. I made a recommendation to add VERIFY or VERIFY WITH CARRIER/AIRPORT to the end of alerts like that. We all know that travelers can get quite tired. I told them that I didn’t want to know their sources, only why the alert was wrong in general with no specifics needed. Otherwise, I see it as their reputation that takes a hit, especially with your pro membership. I did not want to speak ill of this company, if I didn't have to. The only compensation that I got was a free year of Tripit Pro. Tripit said, “We do not release our sources for where we receive our travel alerts information but have passed your feedback on to the appropriate team to help prevent future issues.” There is no way to know if they actually did that. Expecting more, Jeffrey Dean

Ridiculously loud office, neither of us could hear each other, and then the lady was brusque and pretty much told me to suck it up. At the end of me bellowing down the phone and repeating myself she told me there's nothing she can do, and"is there anything else you want?" Wow!!!