TripItReviews of tripit.com

Created an account and tried to log in. Repeatedly stuck in a loop of having to verify my email address. Would give this 0 stars if I could as clearly it is incapable of handling something as simple as logging in adequately much less giving me the ability to explore options and features. AVOID! I want to know how I can delete my information from this website/app now as having failed at a simple login I have no faith in this company and its data protection policies.

First of all, the original account I set up to try out the app, wouldn't allow me to log back in. Change password process would get stuck. Customer service over a weekend is non-existent (that would be very inconvenient if you're traveling) When I finally got back into my account, sending through my flight details was seamless, but then a tour I'd booked was not recognised (can only enter manually) and then first lot of accommodation was not recognised (can only enter manually). Why would I want to enter all my trip details manually in an overly detailed form, when I already have all the details in confirmation emails? Very clunky, and I was also a bit worried about forwarding emails to a general email address within the app - it never asked for any security details. Not confident to do this.

Wanted to have a replacement for Tripcase and even though it is paid, it works worse. The trip sharing functionality is non-functional and is honestly ridiculous considering a free app could do it.

ich habe ein Pro Abonnement gekauft, nun war der Kauf eigentlich nutzlos. Danach wollte ich meine Abo kündigen. Es ist eine Katastrophe, du wirst auf hunderte Seiten weiter geleitet... ich habe 2 Stunden gebraucht, bis ich es hingekriegt habe. Es ist eine Falle.

I have set up 2 accounts and never even get the email to verify- resend - resend - 2 different emails nothing just a circle

I’ve happily used Tripit for maybe ten years but it seems to have broken in the last three or so months (summer ‘24). Mixes up itineraries and dates for different travelers, won’t recognize some forwarded itineraries that it used to easily ingest, etc. I really hope they get their act together soon, otherwise I’m going to abandon Tripit, sadly.

The logic doesn’t make a lot of sense if you’re a nomad like me. For eg, each trip set up must have a destination city, ergo a trip is to one place. But it imported a multi-city car hire itinerary and accommodation for other cities. FIK how to untangle that because trip is the only data structure so where does a multi-city car hire sit under. Or multiple flight legs. I had to go back to excel to get the flexibility in data structure I need - ie, setting up a trip with multiple cities. Such a shame - seemed like a great idea but poorly executed. Also seems like something easily fixed by either allowing a trip to include multiple destinations or creating a higher level data item comprised of multiple trips. Don’t you have business analysts to do this sort of thing?!

DO NOT USE! I paid for a pro subscription a couple of weeks ago & suddenly the app is no longer available in my area. Lost all my travel planning & can't delete my data, not to mention I am entitled to a refund of my subscription. Tripit won't restore my access unless I provide them with personal data far in excess of what is required for travel planning