TripCityReviews of tripcity.com

Straight rip off you’ll spend double the price with fees and the system won’t allow you to extend a day they expect more days for more fees to pay. Rip off and I’m letting everybody know not to come here or less u wanna pay double the price

Please try other platforms as an owner, Their customer service reps are almost always rude, disrespectful and useless to owners. They dont do anything to help you retrieve your car back or even get money owed to you when a renter doesnt pay, decides to hold on to the car and eventually return the car late, you have to do all that work by yourself.

This place is a fraud I rented a car last night. They took my money and the car wasn’t even there it said, and they stopped answering my calls after that I tried calling the support line and goes straight to voicemail. This this side is a scam. I suggest you don’t rent no cars here.

Do not list your cars for rent on TripCity! I rented out 2 of my cars on TripCity and both experiences were horrible! The 1st one kept my car for an extra 10 days and did not pay. All the while TripCity was sending me threats to retrieve the funds and my car from him else they would withhold my other earnings, he dumped my car in the driveway after I told him I would call the cops. The 2nd driver rented for 3 days and took my car straight to a chop shop mechanic. I got the cops involved and she was actually a person of interest (TripCity doesn’t vet the drivers). Worse part is TripCity’s drive share doesn’t cover vandalism, only liability, so owners are in their own! Don’t list your cars here!!!

All I say is do not rent with this company. This is not an actual customer service worldwide company. This is aAll of us say is do not rent with this company. This is not a actual customer service worldwide company. This is a private owner app and he is very rude. When you tend to call he hangs up in your face. There is no help no refund of the vehicles sometime upon booking the vehicle they are already damaged and inoperable after you’ve giving the owners of the car’s money trip city customer service do not reimburse you. Any funds I am currently pursuing a lawsuit upon this company for negligence upon taking someone else’s money. It doesn’t make any sense that I can call customer service and I’m being hung up on and ran in circles left to right.

DO NOT RENT FROM TRIPCITY!!!! I got into an accident. The car flipped and I was ejected from the vehicle and they still continue to try to charge my card for nonpayment of the vehicle saying I kept it longer than I was supposed to when in reality it was crashed eight hours before it was supposed to be returned, which I have police reports and proof of that. Not only is it extremely hard to get in touch with a real person at Tripcity but when you do get in contact with them, they don’t want to hear nothing. You have to say the man on the phone hung up on me twice because he said that there was no point in me calling and that he could not see the reason I was calling because just cause I got into an accident doesn’t mean I need to be calling even though we found out that the car that they’ve rented me was recalled! On top of the car being recalled years ago the license plate that was submitted on the trip city app is not the same license plate that was on the car. This whole website is shady asf Then I told him well. I’m going to get lawyers involved because they should’ve never rented the car. His response was well if you’re gonna threaten to sue us then I’m gonna hang up the phone when I told him I wasn’t calling the lawyers on Tripcity I was calling the lawyers on the owner. Safe to say I have a fat ass lawsuit and I will be suing the shit out of them for every penny they have. He then tried to say that I owed them money because the crash wasn’t reported right away. How was the crash supposed to be reported right away if I was airlifted to the hospital what sense does that make?

Unsafe Rental – Family Left Stranded I rented a vehicle from Already King’s LLC through Trip City. During my trip, the vehicle became unsafe and required repair. I was traveling with children and multiple car seats, making this situation even more serious. The issue was not properly disclosed or resolved in a timely manner. I was stranded since Thursday of last week, and the vehicle just got repaired Wednesday of the next week. I have not received my refund or any compensation. My grandson developed a high fever whilenwe were stranded for a week. The communication has been unprofessional, and there has been no accountability for the hardship caused. I cannot recommend this company based on my experience.

HyreCar 2.0 basically. The same garbage car owners have switched to this website, along with their lemon cars... Plus no phone app for this website. If I could I'd give it no stars. If you live in Baltimore Avoid at all costs. iDriveLLC/Josh is a scammer.