tripalink.comReviews of tripalink.com

Tripalink is the worst apartment I’ve ever rented. The staff are extremely irresponsible, the facilities are terrible, and the actual living experience after signing the contract is completely different from what was promised. Compared to other places my friends have rented, the value for money is very poor. As soon as my lease ends, I’m moving out of this disgusting place immediately.

Run away from Tripalink, do not walk. I'm a seasoned property manager in affordable housing, so I know a scam when I see it. From start to finish, they did sneaky stuff, from the bait-and-switch on the initial apartment they showed me, to the bogus $120 'cleaning fee' they charged me at the conclusion of my 6-month lease - my stay wasn't good. They advertised 'air conditioning' in my unit, but it was a managed heat exchanger system that didn't allow me stand-alone control of the temperature in my apartment. Maybe that's how they do things in Communist China, but it doesn't fly in L.A. Their website marketing is slick, but don't be fooled - the common-space furniture and decorations were fiction at Green House in Koreatown - it was a barren hellscape. If you're a rich foreign student attending USC, you won't care about any of this. But if you're an adult looking for a normal apartment, expect to be lied to AND nickel-and-dimed within an inch of your life. The vast majority of market-rate landlords are predatory, and Tripalink is no exception.

Tripalink has to be one of the worst companies I have ever had to deal with. They don't answer their phones or call you back, and if you do happen to get a human, they don't know the answer to any questions you ask. They can't even tell you why you are being charged fees. DO NOT use them!! They will rip you off, give you bad service, and then pretend like they don't know what you are talking about. Kaye, a "manager," doesn't return calls, even after promising she would. All I wanted was the correct information!!

Be aware. This company duplicates all the charges and doesn't give back your security deposit. I've been in contact with them since August of 2024 and I haven't received back my security deposit. Kaye the supervisor at the LA office refuses to talk to me. Unacceptable costumer service.

SAVE YOURSELF THE HEADACHE. I was a tenant at tripalink USC for 2 years and spent two years dealing with constant issues. My bed room leaked non stop for a year, they would send someone out to "fix it" only for it to continue leaking the next rain cycle. On top of the issues I expirenced living there I have now been waiting for my security deposit to be returned for 4 months. It seems that either they are slum lord liars or completely inept, I dont know which is worse

Working with amazing people makes my life easier, I can't ask for more

Highly recommended.

Amazing. Everyone is extremely helpful and fast. Work orders are resolved immediately.