Trinity MedsReviews of trinitymeds.com

This is the worst company to ever work with Buyer beware these guys read from a script. I called within 12hrs of placing the order I was with another provider and was going to switch for the savings but I still had a couple of months left to finish the program. I called to cancel within 12hrs and was told they could not cancel the order due to the fact it was already at the pharmacy. going back and fourth for days I even called the pharmacy directly after getting the script ID. They said they had not made the meds yet and that they still had time to cancel but Trinity had to be the ones to cancel it. I called again and got the same run around someone reading from a script telling me that there terms did not allow to cancel. THIS IS NOT A GOOD PROVIDER!!! Do your research before dealing with these guys. They run a bad business!! If I could give them less that a 1 star I would!!!!

This Company is not reliable at all, misleading the process, l have signed up on 7-20-2026, did not take them 5 days to take the money, As of today 7-24-2026, have not received my products, email the company several times in the past 4 days now, all l get is how sorry they are for misleading, hate to say this but will never in the million years l will go with this company or recommand anyone, l have request to refund my full payment back still no responses back yet

I placed my first order and it took them two weeks for them to ship my meds. They shipped from the pharmacy on 7.18.26 and were supposed to be delivered overnight. I received them on 7.21.26 and the package was not cold. The icepack melted. I called customer service and was told that "it should be fine to use". I said no, it's supposed to be cold. I am not using this medication and requested a call back. I called again the next day, got the run around and was asked to submit photos of my delivery showing the meds and the ice pack. I submitted these. Never heard back. Called again. They reached out to the pharmacy that shipped the meds, but the pharmacy has not replied. Keep being told that the meds are "safe to use" even though they came in hot. Subpar customer service. I would NOT recommend using this company. Meds don't arrive on time and are not properly refrigerated, and then you get no help. Never using this company again.

🛑 Bait-and-Switch Customer Service: Fast to Charge, Slow to Deliver Do not trust this company. My experience started out great. I completed my intake on June 22nd, and my first shipment arrived by June 25th. I thought the service was incredibly fast, even though I found it highly unprofessional and sketchy that I was prescribed a GLP-1 medication without ever speaking to a doctor or nurse. The red flags started with the first refill. On July 8th, they proactively messaged me to check in and get my next month started. They charged my card immediately on July 9th when the prescription was sent to their pharmacy. It has now been two weeks since I was charged, and I have received absolutely nothing. My next critical dose is due in just 4 days. When I reached out a week ago, I was given a generic "no worries, you are in line" response. When I finally called their customer service line today, it felt incredibly sketchy. The agent didn't even seem to know who I was and asked me who I signed up with. They then told me the pharmacy has the script. I don’t care who has the script—I need the medication in my hand before my dose deadline. When I pushed further, they admitted they are having "volume trouble" and told me to "just wait." That is not a solution when dealing with time-sensitive medical treatments. I told the agent that if I signed up today as a brand-new customer with a fake name and number, I bet I would get that "record-fast service" again. The agent had absolutely no words because they know it's true. They prioritize onboarding new clients and taking your money over retaining and caring for existing patients. Avoid Trinity Meds. They will take your cash and leave you stranded without your medication when you need it most.

Do not use!!!If I could give negative stars I would. They say they will review your prescription, only to auto prescribe some generic dosage regardless of prior use. Then to try to resolve it only to get the runaround and never a solution. This place is an absolute joke a you’re better getting glp1 from a carnival clown-there is no medical support here. It’s 💯 bait and switch.

Took my $99 then ghosted me on my video call Also, tried to reset a password I never got & never received the email to change it. Horrible experience

I had to file a dispute with Afterpay to get my money back. They make you pay upfront or set up a payment through Afterpay, etc… before you actually speak to a provider and when I disputed the charge they only message you within the portal but then delete correspondence to make it harder to dispute. Screenshot everything (I’m glad I did) and DO NOT use this company. A complete scam.

Scam scam scam- They took my money- No product No correspondence - Not FDA approved. Not real meds This should be illegal!!!!!!!!!!