Josh C.
Essentially a scam
Quick to approve and “send to pharmacy”. I was told they’d expedite my order. Two and a half weeks later no movement. I asked to cancel and receive a refund but I was told they’d expedite cannot since they sent it to the pharmacy and can no longer control it. I will likely never receive the meds and I fully expect my canceled subscription to be charged again despite confirming cancellation twice. Avoid wasting your time and money with this scam. Update, they also charged me again after assuring me three separate times it would not happen and my account was canceled. Ended up disputing it with my bank as well as request the refund from them. I now have to ask my back to block them since I cannot trust them to not have “an error on their end” again.
Response from Trinity MedsAug 18, 2026
Hello Josh, we understand why you’re frustrated. Waiting two and a half weeks with no movement after being told your order would be expedited is not the experience you should have had, and we’re sorry you were left without clear answers. Since the pharmacy has received your order, we’d like to look into its status directly and, just as importantly, help address your cancellation and refund request properly. Please give us a call at +1 253-650-6969 so we can look into this with you. You can also reach us at [email protected] or through your patient portal. We’d really like the opportunity to get this sorted out.



