Trinity MedsReviews of trinitymeds.com

Response from Trinity MedsAug 16, 2026

We are sorry to hear about the delay with your order and understand your frustration, especially when the expected shipping timeline has not been met. We take concerns regarding order processing, communication, and shipping seriously and would like the opportunity to review what happened. Please contact us at +1 253-650-6969 / [email protected] or visit our website www.trinitymeds.com with your order details so we can investigate and assist you further. Thank you.

Response from Trinity MedsAug 16, 2026

Hi Christi, Waiting more than two weeks for an order you were expecting the following week—and then seeing a charge on your card without receiving the medication or a refund—is understandably frustrating. We’d like to review what happened with your July 19 order, including the delay, the status of the shipment, and the charge you mentioned, so we can better understand where things went wrong and determine how we can assist. Please contact our support team at +1 253-650-6969 or [email protected], or visit www.trinitymeds.com with your order details so we can investigate this further. We appreciate you bringing this to our attention and would welcome the opportunity to address your concerns.

Response from Trinity MedsAug 16, 2026

We understand how upsetting it can be to see a charge for an order when your medication has not arrived as expected. We especially recognize that a delay like this can leave you with questions about both the status of your order and the charge associated with it. We’d like to take a closer look at what happened with your specific order, including its fulfillment and delivery status, and review any concerns you may have regarding the charge or refund. Please contact our support team at +1 253-650-6969 or [email protected], or visit www.trinitymeds.com with your order details so we can investigate and determine the appropriate next steps. Thank you for bringing this to our attention. We apologize for the frustration this situation has caused!

Response from Trinity MedsAug 16, 2026

Jeffrey, we understand why you’d be frustrated, particularly when it comes to questions about a prescribed dosage and communication with your care team. We want to make sure your concerns are heard and that we have the opportunity to understand what happened. Our team would like to review the details of your order and the communication surrounding it so we can better understand the situation and determine how we can assist. Please contact our support team at +1 253-650-6969 or [email protected], or visit www.trinitymeds.com, and have your order information available so we can look into this further. We appreciate you bringing this to our attention and apologize for the frustration and inconvenience you experienced.

Response from Trinity MedsAug 16, 2026

Hello Adrain, We take concerns about communication, billing, and advertising seriously and would appreciate the opportunity to review what happened. Please reach out to our support team through the available support channels at +1 253-650-6969 / [email protected] or visit our website www.trinitymeds.comwith your order details so we can look into your concerns and provide further assistance. We apologize for the frustration and inconvenience this has caused.

Response from Trinity MedsAug 17, 2026

Latisha, we’re really sorry — that sounds incredibly frustrating, especially after providing your medical information and prescription details. We understand how concerning it is when the medication and dosage you expect don’t align with what was sent to the pharmacy. Our support process has gone through changes as we’ve grown, and we’ve since made updates to both our support line and customer support team to provide faster, more responsive assistance when issues like this arise. If you still need assistance, please give us a call at 253-650-6969 and we’ll be happy to help. Thank you for sharing your feedback with us — it helps us identify where we can do better.

Response from Trinity MedsAug 17, 2026

Hi Susan, we’re sorry your experience left you frustrated. Your safety and satisfaction are our priorit and we’ve been working closely with our shipping partners to address concerns surrounding handling/delivery and continue to improve this process. If you’re willing, please give us a call at 253-650-6969 or email [email protected] so we can look into what happened and see how we can make this right. We’d be grateful for the opportunity to help, but we completely understand your frustration and sincerely appreciate you taking the time to share your feedback.

Response from Trinity MedsAug 17, 2026

Hello Kendall, we’ve made changes to our support & provider teams to strengthen communication and improve response times, because we want our customers to have a more responsive experience whenever they need assistance. If you’d like to speak with our team, please call 253-650-6969 or email [email protected] and we’ll be happy to assist you directly. Thank you for taking the time to share this feedback. We’re committed to doing better.