Trinity MedsReviews of trinitymeds.com

I signed up 3 days ago and then, after reading the reviews I changed my mind. I called to cancel and was told my RX was already filled (really? 20 minutes later?) and there will be no refund. Ok. I got scammed. So I told him I want to cancel and he said “the system is down” can’t do that. So I sent emails that came back undelivered. I may have to totally cancel my Chase card to keep them from the “re-occurring” charges. PLEASE! RUN! Don’t walk!!!!! Huge scam business!!!

Negative 5 stars. I saw an ad for this company on Facebook, and decided to see what it was about. Signed up and the sign-up intake form stated if you are approved for a GLP one it will take extra dollars out of your account. All right fine and most companies take it out immediately because you have an appointment pretty quick and usually people are approved for the GLP one. Well, went to book an appointment two weeks out find whatever cool. The provider never called, so I had to reschedule and guess what another two weeks out. Well guess what again the provider never called! So I called and the customer service agent. I spoke with escalated it as crucial and someone would call me back within 24 business hours, well that was on Monday morning, and guess what no phone call! I called Wednesday and was told that they would go ahead and push my current prescription with my previous provider through and it would be to me before I left the state on Monday, September 7. Well, that was a lie, because there’s an order on file. I called to cancel and refund was told no refunds, I said wait. Your site says you’re only charged if you were approved for a GLP one, but it is hard to be approved for a GLP one if a provider does not call you and blows off your appointments. I asked if there was an approved prescription on file, the agent told me no, so I said that you have no option but to push a refund through. She supposedly escalated a refund, so we will see. But someone needs to shut this business down.

They answer the phone for leanmeds.com. Its the same exact company. All they do is take your money and than say no refunds. They are both scammers.

Put in a request and have not heard back from a supervisor in 5 days. Have called three times as a follow-up no response

Do NOT fill out the form online and put your credit card information on their site. They WILL charge you and NOT provide ANY services. I was suppose to receive a call from a “provider” that call never came and they charged me anyway $282. Even though I did not receive any services or products they said that my money is non refundable! Their communication is very slow and are NOT helpful on their support line. This is a SCAM!!!!! * i’m responding to their response* Do not be deceived by their response. The only reason they’re agreeing to refund this to me now is because I wrote this review and they have received a charge back from my Credit Card company. I have already been fully refunded by my credit card company. Trinity meds refused to refund my money, even after several, at least 15 emails back-and-forth. They would only reply with the same canned reply, telling me that my funds are no longer refundable.

⭐ 1 out of 5 I am extremely disappointed with my experience with Trinity Meds. I placed an online order for GLP-1 medication and my credit card was charged $1,758. Approximately two hours later, I received an email stating that I would need additional lab testing and PCP/endocrinology clearance or a pathology report before proceeding. I was not willing to go through those additional requirements, so I immediately called Trinity Meds and asked to cancel the order and refund my credit card. I had not received any medication. I was then told that the $1,758 charge was non-refundable. My concern is that I was charged a substantial amount of money before I understood that these additional medical requirements would be necessary. Had I known about those requirements before my card was charged, I would not have placed the order. Consumers considering Trinity Meds should make sure they fully understand all medical clearance requirements and the refund policy before providing payment information.

This company is AI; DO NOT USE. After not receiving my medication, I contacted email support 3 different times. I received the same message that my information was under review and would be updated in 24-48 hrs. I called to cancel the subscription and requested a refund; customer service couldn't find my account because it was under their White Coat division. The call center said White Coat division would contact me at my phone number. I said no, that I would call them, and was told there was no number to call that division on. How are they going to call me back then? Insisted there had to be a number, and I was given a different number to the same division's call center, only I was told it was the white coat division. Nope! After taking my information, the call got "dropped." Called the Trinity number back and received the same script that my information was being submitted to /whitecoat division and they were actually under Altrx, not Trinity. Went to the Altrx website because there is no phone number for white coat to contact them. Altrx does not have a phone number as well. It is an AI company with a call center that does nothing. There is also no section to cancel a subscription. Reporting my card as stolen to stop future withdrawals and contesting the charge. Trinities Response After reviewing your case, please note that, in accordance with our refund policy, which is available online, you are not eligible for a refund because you were not double charged and were not medically disqualified from receiving your medication. We understand that this may not be the outcome you were hoping for, and we sincerely apologize for any disappointment this may cause. However, we do want to help you move forward and receive your medication. We can reactivate your subscription at no additional charge. Once your subscription is active, we kindly ask that you complete the intake form. After the form is submitted, a provider will review the information provided and determine the appropriate dosage for you. Once the provider has prescribed your medication, the prescription will be compounded at the pharmacy, sent to the courier company, and delivered to your doorstep. We understand how important it is for you to have clarity and support throughout this process. Your well being is important to us, and we remain committed to assisting you with care, compassion, and understanding. If you would like us to proceed with reactivating your subscription, or if you have any questions or need additional assistance, please feel free to reach out. We will be glad to help. Kind Regards, Nicholas Reddington Patient Advocate Team As of 9/26/26, I have not received my first dose from 8/6/26 order. Either this is false advertising, I paid for someone to approve me and not the actual medication, or my original medication will not be sent unless I trust Trinity/AltRX to not rob me again.

One star because I got my product one month. I paid $1500 for the year but after they confirmed fulfillment of my second month they never shipped the medicine. Customer service is non existent. Called 4 times, emailed, and flagged on their social. After a week no response. When I called often I’d be disconnected. When I asked for a supervisor there was one. They would “escalate” for me. This company is a fraud please don’t use them.