Luis Lopez L.
I am completely disappointed.
I am completely disappointed with your service. I just spoke with the number mentioned in your message, and it turns out that—regardless of what stage of treatment I am currently in—you cannot continue the treatment at my level. That means I would have to start over with you, LOSING a whole month of progress and medication. This is the first and last time I do business with you.
Response from Trinity MedsSep 22, 2026
Hello Luis, I’m sorry this left you feeling like you’d be losing progress. I don’t want to speculate about what was discussed on the phone, but dosing decisions are made directly by the medical provider based on each patient’s history and intake, and our support team isn’t able to override those decisions. I can see that your first order was delivered last week. If you’d still like to move forward with cancellation, please give us a call at +1 253-650-6969 and we’ll help take care of that.



