Alicia N.
Great!
My experience has been great! The portal is user friendly and TriNet has definitely been an upgrade from our past provider.

TriNet has been a trusted leader in providing comprehensive HR solutions tailored specifically for small and midsize businesses for over 30 years. TriNet provides flexible HR solutions tailored for small to medium-sized businesses, offering both a Professional Employer Organization (PEO) model and an Administrative Services Organization (ASO) option to meet your unique needs.. Our longevity in the market reflects deep expertise and a proven track record of helping companies streamline their human resources functions, mitigate risks, and enhance employee satisfaction.TriNet helps simplify complex HR challenges by offering a unified platform that integrates payroll processing, benefits administration, risk mitigation, and compliance support. This consolidates the need for multiple vendors, reducing administrative burden and allows business leaders to focus on growth and strategic priorities.Key areas of service include industry-specific HR expertise, access to premium employee benefits through national and regional carriers, or the ability to sponsor your own benefits, and advanced proprietary technology. The TriNet platform delivers an intuitive user experience with capabilities spanning payroll, benefits administration, time tracking, performance management, learning and development, and workforce analytics. This comprehensive platform empowers clients with real-time insights and streamlined processes.TriNet’s dedicated service model combines personalized support from assigned HR professionals and relationship managers with access to specialized HR experts via multiple communication channels. This helps deliver timely, expert best practices guidance tailored to each client’s unique needs.
TriNet (trinet.com) has 233 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Alicia N.
My experience has been great! The portal is user friendly and TriNet has definitely been an upgrade from our past provider.
Nicholas Kinlaw J.
Ashley, Walt, and Megan were thorough and worked well as a team.
Jessica G.
TriNet has an amazing variety of comprehensive benefits for us to offer our employees. The employees are very satisfied with the possibilities. They are easy for employees to contact with benefit questions.
cathyb
I love that you have keep track of all the changes in state laws since we are a 100% remote company.
Caitlin D.
TriNet is very communicative- I so appreciate having my HR and Payroll Consultants for help!
Jordan M.
Trinet constantly challenges every FSA purchase I make, even though it's for the same provider, for the same services that they previously reviewed and accepted.
Michael R.
Terrible experience with their Payroll Tax department. They made numerous mistakes submitting my employee and employer payroll taxes and those got me in trouble with Unemployment Insurance. It was IMPOSSIBLE to contact the Payroll Tax team directly, I just kept getting bounced around by customer service reps, and they kept saying "the Tax team reviews tickets within 30-45 business days" even when it was urgent, with outstanding balances and unpaid taxes (from THEIR mistake!). Avoid Trinet at all cost, there are way better options (and cheaper) out there.
Carl B.
I would avoid this company all together!!! Don’t waste your time. When one has questions and you’re expecting any answers good luck. They canceled my policy because I went to part time status to avoid any problems with my coverage. Keep in mind I contacted this company a month in advance prior to me going back to work. I kept on being reassured that all will be well. Needless to say TriNet canceled all my policies without my knowledge. I called numerous times trying to clarify my policies and all I heard was a reassurance that all would be well. Now since returning to work I have to reapply for new policies that from my understanding now will have preexisting conditions!! What a scam and what a Sham!! Run from this company as fast as you can!! By the way I rarely give reviews but this company takes the cake!!!