Eduarda V.
They stole me 65 euros
They stole me 65 euros. I sign up a free trial which i never opened the app to use once. Then i went to cancel the free trial and the website was very bad and bugging and it didn’t go through i only realized it didn’t cancel when i saw the charge. I contacted then right the way after i was able to cancel after the charge but they said they won’t give my money back. Shame.
Response from TriipsJul 24, 2026
Hi Eduarda, thank you very much for bringing this to our attention. I’m sorry you’ve experienced this. Triips is a flight alert notification service, we did email you really cheap flight deals directly to your inbox multiple times during your trial. Our cancellation process is easy and clearly outlined on our website, we also send out multiple payment reminder emails throughout the free trial period to ensure customers are not surprised by the charge - are you sure you used the correct email to sign up? Regardless, please contact us at [email protected] and we’ll make this right 🙂




