Amesha
Had to jump through hoops
Had to jump through hoops to get a refund for my smart home system that I went a year without. Ash Johnson provided poor communication, never followed up properly and I still never received my refund. Rent keeps going up and does not include lawn care and every time a maintenance person comes out they never clean up behind themselves. Lastly Customer service will always give you the runaround. I can honestly say I would NOT recommend Tricon to anyone I know.
Response from TriconJul 29, 2026
Hi Amesha, Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet your expectations. We reviewed your concerns regarding the Smart Home charges and confirmed that a concession was approved and applied to your ledger. Following a thorough review, no additional concessions were approved. We appreciate you sharing your feedback regarding maintenance and customer service. If you have any current concerns that need to be addressed, please don't hesitate to reach out. We'd be happy to review them and assist however we can.


