JJR
I want to start off by saying thank you…
I want to start off by saying thank you for letting us know what’s going on behind the scenes with the management transfer. I would have given 5 stars ⭐️ but the payment system is not so user friendly. Meaning that the system gives us a hard time doing online split payments. and then there’s a huge late fee involved. We feel like that should have been waived for all customers involved with the way this new company operates. As to compared to pathlight we were able to do split payments and have multiple accounts payment options; it allowed everyone to pay separately. Other than that tricon is a good company so far, they have assisted us with the tickets we submitted. & thank you gentlemen and ladies working for tricon, you are appreciated.
Response from TriconMay 22, 2026
Thank you for taking the time to share your feedback and for your kind words about our team. We are glad to hear that your maintenance requests have been addressed and that you feel supported by our staff during this transition. We also appreciate your comments regarding the payment system and split payment functionality. We understand how important flexibility and ease of use are when managing rent payments, and we’re sorry for any frustration this has caused. Your feedback has been noted and will be shared with the appropriate teams as we continue working to improve our systems and overall resident experience. We truly appreciate you being part of the Tricon community.