Adrienne
Technician arrived
Technician arrived, listened to my concerns and fixed the issue. One thing he was supposed to make notes and follow up on to come back and add something to the back door but I never saw such notes. Had that been done, it would’ve been 5 stars.
Response from TriconJun 18, 2026
Thank you for sharing your experience and feedback. We are glad to hear the technician arrived promptly, listened to your concerns, and was able to resolve the issue during the visit. We also appreciate you noting the follow-up item regarding the back door. We apologize that this additional step was not properly documented or communicated, and we understand how that impacts your overall experience. Your comments have been shared with our maintenance team for review so we can ensure proper notes and follow-through on future service requests. We would be happy to look into this further and arrange the follow-up work if it is still needed.


