Why Rent with Tricon? 1. Professionally managed homes: Enjoy the convenience of living in a home supported by dedicated local teams and technology-enabled resident tools. 2. Responsive maintenance support: Maintenance requests are completed by in-house professionals. You can submit and track maintenance requests anytime through the Tricon Resident App. 3. Pathways to homeownership: Through Tricon’s exclusive Vantage program, residents have access to credit-building resources, financial wellness workshops, emergency assistance, and access to pathways to homeownership programs. 4. Clear resident commitments: The industry-leading Tricon Resident Bill of Rights outlines our commitments to housing stability, fee transparency, fair notice, respectful treatment, and resident support.
Tricon (triconhomes.com) has 273 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
triconhomes.com
Website
triconhomes.com
Category
Real Estate
Location
Tustin, California
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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It's not just that these guys are slow to respond/fix issues, but my neighbors constantly berated me because my lawn was not maintained for weeds. They blamed me for causing issues with their yards, even though they had lawn services. The HOA cited Tricon, and they swept it under the rug.
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear about the frustration you experienced with property upkeep concerns and the impact it had on your relationship with neighbors and the HOA process.
While this reflects a past experience, we understand how stressful these situations can be when expectations and responsibilities are not clearly addressed. Your comments have been noted and will be shared with the appropriate teams as we continue working to improve communication and maintenance coordination.
LK
Logan K.
Horrible company!!!
Horrible company!!!! Do not rent from!!!! Had a slab leak for 7 days before they finally sent a plumber. The plumbers work was not approved for several more days so a total of 10-12 days of leaking and flooding our house.
No fans, no remediation, no mold check nothing. Finally 4-5 weeks later they approved flooring and only installed half the floors. Still had concrete and tack strips all over 3 months later!! Cannot get ahold of anyone to finish the work. Worthless, trash company that does not care about their tenants. They would rather you move than do anything to fix something that is broken. Even if it is dangerous to your health.
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are very sorry to hear about your experience and the frustration caused by the delays in addressing the slab leak and the follow-up repairs.
While this reflects a past situation, we understand how disruptive and concerning it can be when maintenance issues are not resolved promptly or thoroughly. Your comments have been noted and will be shared with the appropriate teams as part of our ongoing efforts to improve response times, communication, and repair coordination.
JC
Jake C.
This place should be put up on criminal charges
I have stayed at 2 different Tricon homes and I'll say that this place is the absolute worst. They buy the cheapest everything to put in the home and will charge you when they got what they paid for. They will also never give the deposit back. You will receive charges for non existent damage and then will not respond to any disputes of charges or quite anything if I'm being frank. The repair teams are AWFUL. You can't schedule a time just a 4 hour time window that they give you a time the day of. And guess what, if you're not home at exactly the time they show then they won't even wait 10 min.
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
We do want to clarify that Tricon is committed to maintaining quality homes and completing repairs in a timely and professional manner. Our maintenance teams work within scheduled service windows to ensure efficient service for all residents, and we strive to communicate any applicable charges clearly and in accordance with lease agreements and documented property conditions.
We also take all concerns and disputes seriously and have established processes in place for residents to raise and review billing or deposit-related questions. While we understand you feel dissatisfied, we encourage residents to continue engaging with our support teams so concerns can be properly reviewed and addressed.
Your feedback has been noted and will be reviewed as part of our ongoing efforts to improve resident experience and communication.
DC
David C.
Company has been charging for pool…yes
Company has been charging for pool cleaning service for 3 months and no one has yet to show up to clean the pool. tried to contact Gina Carr for the last month and will not respond to any emails. just as bad as pathlight.
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear about your concerns regarding pool service and communication.
While some time has passed since this issue was first raised, we understand how frustrating unresolved billing or service concerns can be. If you are still experiencing any ongoing billing issues or need further assistance, please reach out to us at [email protected] so our team can review and help resolve the matter.
SD
Stephanie D.
HOLY COW!!
On one hand, we feel very lucky, because we MOVED OUT of our residence BEFORE this company, Tricon, took over management duties from the former Pathlight Property Management (whom we very much loved, by the way) in January of this year, 2025. But on the other unfortunate hand, even though we MOVED OUT last year, BEFORE Tricon even took over, and of course notified the then current management company, Pathlight Property Management of our vacancy, Tricon Residential does not have their "stuff" AT ALL together!!! They have been told by Pathlight, by us multiple times (via emails and phone calls and voicemails), and even by their own lawyers, who attempted to serve us with EVICTION papers (we contacted them and they apologized for the confusion and said they'd let Tricon know) that we MOVED OUT LAST YEAR, way before they even took over!!! Not only do they continue to harass us by auto emails telling us we owe thousands of dollars that we do NOT, but they are IMPOSSIBLE to contact, a real person, by phone and they NEVER reply back to ANY emails, even to multiple emails accounts for them!!! If you elect the "call back" function, when you are on hold for so long when you call, no one EVER calls back then either!! If you do get to talk to someone, it's ONLY if you press the button indicating an interest in leasing one of their homes. But when you ask THEM to help you on another matter, they switch you, MID-SENTENCE even, to the "resolutions department", upon which one will be on hold indefinitely, and NEVER get to speak to someone and NEVER get a call back!! It's madness. Even more, we made sure to close our utility accounts after we moved out, AND even let Tricon know we had done so, just to be good residents, because it was winter, and we did not want the house pipes to freeze or anything, but we found out last week that TRICON set up a NEW utility accounts for us, and in OUR name, and continues to allow those charges to accrue, IN OUR NAME, even though we MOVED OUT last year!!!!
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We’re sorry to hear about the concerns you experienced regarding account records, billing notices, and communication during the time of your move-out and the transition between management systems.
RS
Randy S.
RUN!!!!! Don’t rent from this company!!!!
Don’t rent from this company!!!!! At all, run don’t use them, they don’t care about your safety!! I called to report an issue and when I told the lady that we would not rent from them she laughed!!!! She didn’t even know why….. the reason why is we went to look at a house only to find it not secure!!!! Multiple windows unlocked, back door unlocked and a blanket in one of the closets like someone had been sleeping there……RUN!!!!
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear about your concerns during your prior experience and understand how unsettling that situation must have felt.
While this reflects a past visit, safety and proper home readiness are very important to us. We take reports like this seriously and expect all properties to be secured and presented appropriately during showings. Your comments have been noted and shared with the appropriate teams for review as part of our ongoing efforts to improve processes and oversight.
BR
Barbie R.
So far, so crappy!
So far, so crappy! Been with this management
company less than a month and already got an eviction notice! No one called, texted, or e-mailed us that there was a problem with our payment, but then the company had to pay a process server to deliver, then realized that they messed up and still haven't fixed several issues with payments and then are trying to charge me late fee's and other fees for stuff I don't have. They never communicate well and customer service, although very nice, doesn't have a clue!
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear about the frustration you experienced early in your tenancy, particularly regarding payment concerns, communication, and related fees.
While this reflects a past issue, we understand how important clear communication and accurate account handling are from the start of a lease. We expect billing matters to be handled transparently and in accordance with lease terms, and we regret any confusion you experienced at the time.
Your comments have been noted and shared with the appropriate teams as part of our continued efforts to improve communication and resident support.
MD
Melissa D.
HORRIBLE Company!
HORRIBLE Company!! Stay far from Tricon. They took over management from Pathlight property management but are just as horrible. They charge so many extra fees over my original rent. It’s ridiculous!
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.
While this reflects a past concern, we understand how important clear and transparent billing is for residents. Tricon strives to ensure all fees are clearly outlined in lease agreements and communicated appropriately. We regret any confusion or frustration you experienced at the time.
Your comments have been noted and shared with the appropriate teams as part of our ongoing efforts to improve communication and the resident experience.
