Christina S.
Worst property management company I…
Worst property management company I have used. Charges added to rent that have no explanation and ledger was reflecting overall balance incorrectly leading to late charges. Billing team told us to pay one amount via phone and email but failed to mention any rollover balances leaving our account with an outstanding balance for months (to which we were not made aware of until move out). When trying to work with the billing team to clear the ledger they were unwilling to waive any late fees and completely rude about working with us.
Response from TriconMay 22, 2026
Thank you for sharing your feedback. We are sorry to hear about your experience and understand how frustrating billing discrepancies and unexpected charges can be. Providing clear communication and accurate account information is very important to us, and we regret that we did not meet your expectations in this situation. We appreciate you bringing these concerns to our attention and will share your feedback with the appropriate teams as we continue working to improve our resident experience.


