Kiara B.
Fast & Straight Forward
Trico was great! Upon calling for information, Mason gave me the full run down immediately. I barely had any questions when he was done. I gave him some preliminary information about our move and he provided suggestions for pick up dates as well as packaging. We moved from Bronx, NY to San Antonio, TX. The movers arrived on October 1st, as planned. They were actually early and ready to work, which was great. We pre-packed everything, so they just collected the furniture, boxes, etc., ran down how everything was going to work and left us with all necessary documents. We gave October 8th as our earliest move in date and the movers arrived with our belongings on October 12th, well within the 2 week delivery window. We were kept in the loop regarding our belongings' location with periodic tracking updates. We were alerted of our delivery date about 4 days in advance. We received phone calls the day before and the day of pick up/drop off. Everything was very smooth. Every item and box that went out, came back. I would definitely recommend Trico Long Distance Movers to a friend! I only give 4 stars because I placed an item that I will not name in one of my duffle bags and it was missing upon delivery. The duffle bag arrived but something inside was missing which means someone was going through my things. I don't appreciate that but I also know that has more to do with the third party movers that are hired than the Trico company itself.