Tribrid Packaging is one of the Leading Custom Packaging Solutions Company in the United States. Our offerings include all kind of custom packaging solutions: Custom Boxes, Custom Tags, Custom Business Cards, Custom Eco Friendly Boxes & more. Get custom, crafty and economical packaging solutions at your doorstep.
Tribrid Packaging LLC (tribridpackaging.com) has 17 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
Tribrid Packaging, tribridpackaging.com
Website
tribridpackaging.com
Category
Shipping & Logistics
Location
Claymont, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: August 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I've had a wonderful experience with paul and the team getting some unit cartons done for our team. The process is always seamless and the end-result product always meets our expectations. we are very happy with our services.
Response from Tribrid Packaging LLCSep 22, 2026
Hi Lauren,
Thank you so much for your wonderful review!
We’re thrilled to hear that you’ve had such a great experience with Paul and the Tribrid Packaging team. It’s great to know that the process has been seamless from start to finish and that the finished unit cartons consistently meet your expectations.
We truly appreciate your trust and continued support. It was a pleasure working with you and your team, and we look forward to working with you again on future projects!
Team Tribrid Packaging
MB
Maxwell B.
Our second project with Tribrid…
Our second project with Tribrid Packaging further confirmed the exceptional level of quality and professionalism that the company consistently delivers. This project involved the production of a custom liquor bottle presentation box for high value clients. It was highly detailed and complex in both structure and finish. The final product was absolutely stunning — the craftsmanship was flawless, the construction was sturdy and luxurious, and the color matching was perfectly executed. Every detail reflected a true commitment to premium packaging standards.
Chris Beck made what could have been a very complicated process feel seamless and incredibly well-managed. His communication, expertise, and attention to detail gave us tremendous confidence throughout the production process. Because of the outstanding experience we have had with Tribrid Packaging, I have already recommended the company to several of my clients and will continue to do so in the future without hesitation. -Maxwell Blandford, Creative Director, Designer-Los Angeles, Miami
Response from Tribrid Packaging LLCSep 22, 2026
Thank you so much for your wonderful review, Maxwell!
We’re thrilled to hear that you’re so happy with the final packaging and the overall experience with Tribrid Packaging. It was a pleasure working with you on such a detailed and high-end project, and we truly enjoyed bringing your vision for the custom liquor bottle presentation box to life.
We greatly appreciate your trust in our team, as well as your kind words about our communication, craftsmanship, and attention to detail. Knowing that you’ve already recommended Tribrid Packaging to your clients means a great deal to us.
We look forward to working with you again on many more projects in the future!
Team Tribrid Packaging
AA
Alex A.
Chris went over and beyond to help us…
Chris went over and beyond to help us order our boxes for our store and help us stay on target with our price range. Will use again shortly and again in the future when the time permits!
Response from Tribrid Packaging LLCApr 2, 2026
Hi Alex,
Thank you so much for your review!
We’re thrilled to hear you’re happy with your packaging and the overall experience with Tribrid Packaging. It was a pleasure working through your revisions and bringing your vision to life.
We truly appreciate your trust and look forward to working with you again!
Team Tribrid
PA
Paige
Sleek Premium Boxes
We utilized the premium rigid boxes with a bow for a recent gifting program for the 2026 Grammys! The quickness in response from Chris was amazing as we were up against tight deadlines. The boxes came beautifully! Our clients and guests loved them!
Response from Tribrid Packaging LLCMar 4, 2026
Hi Paige,
Thank you so much for your review!
We’re thrilled to hear you’re happy with your packaging and the overall experience with Tribrid Packaging. It was a pleasure working through your revisions and bringing your vision to life.
We truly appreciate your trust and look forward to working with you again!
Team Tribrid
LO
Loring
Another great experience
As we've increased the number of flavors offered, we've continued to order our tuck boxes from Tribrid to help with that growth. This is the 4th order we've done so far and the communication has been fantastic, first with Frank and now with Chris. They've been great in accommodating design changes, shipping updates, and resolving any changes that come up. I would highly recommend.
Response from Tribrid Packaging LLCMar 4, 2026
Thank you so much for your review!
We’re thrilled to hear you’re happy with your packaging and the overall experience with Tribrid Packaging. It was a pleasure working through your revisions and bringing your vision to life.
We truly appreciate your trust and look forward to working with you again!
WI
William
Primarily they did a really great job…
Primarily they did a really great job on my packaging! Also, in order to get there they addressed all of my needs as well as my revisions to the design with zero complaining (or extra charges). There is nothing that I brought up during the process that they failed to meet or exceed. I am a satisfied customer!
Response from Tribrid Packaging LLCMar 4, 2026
Thank you so much for your review!
We’re thrilled to hear you’re happy with your packaging and the overall experience with Tribrid Packaging. It was a pleasure working through your revisions and bringing your vision to life.
We truly appreciate your trust and look forward to working with you again!
LO
Lori
Made packaging simple and stress-free
I had an excellent experience with Tribrid Packaging. Chris's customer service was outstanding—responsive, knowledgeable, and genuinely supportive throughout the process. He helped me navigate material options and offered clear guidance on sizing, which made the whole packaging world feel far less overwhelming. I truly appreciated how approachable and patient he was with me as I navigated the packaging design and purchasing process. It’s rare to find a vendor that combines expertise with such genuine care, and I wouldn’t hesitate to recommend Tribrid.
Response from Tribrid Packaging LLCMar 4, 2026
Hi Lori,
Thank you so much for your kind and detailed review!
We’re thrilled to hear that your experience with Tribrid Packaging was such a positive one. Packaging can definitely feel overwhelming, so it means a lot to know that Chris was able to guide you through the material options and sizing with clarity and care.
Providing knowledgeable, responsive, and genuinely supportive service is exactly what we strive for, and your feedback is a wonderful reflection of that. We’ll be sure to share your comments with Chris, he’ll truly appreciate it.
Thank you again for your trust and recommendation. We look forward to working with you again in the future!
MO
Melissa O.
Small business owners — PLEASE read this before you spend a single dollar with Tribrid Packaging.
I placed a $4,930 order with this company after doing everything right on my end.
I ordered a sample box first (no issues).
I communicated multiple times about the exact materials I needed, especially glassine single cookie bags — NOT plastic.
I asked questions. I confirmed details. I covered my bases because as a small business, every dollar matters.
When the actual order arrived, it was like they were a completely different company.
Here’s what I received:
15% of the cookie boxes were dirty, scuffed, or marked
The large paper bags had handles that ripped straight through the holes — they cannot hold ANY weight
The “single cookie bags” were cheap plastic, even though we had EXPLICIT back-and-forth conversations confirming glassine
Not ONE of the bags in the order is usable.
Not ONE.
And then came the worst part: the way they treated me.
Instead of taking responsibility, they tried to pretend nothing was wrong.
They dismissed the photos I sent.
They acted like sending plastic instead of glassine was totally acceptable.
Then they offered me a 15% “solution,” which is insulting given that the majority of the order was either defective or the WRONG product entirely.
This is what happens when a company has zero quality control and zero accountability, and believes small businesses won’t fight back.
Let me be extremely clear:
What they are doing is wrong, predatory, and harmful to small business owners who rely on honest vendors. We put our trust (and our limited budgets) in these companies. They took advantage of that trust.
I have filed a formal BBB complaint and am pursuing further action.
If you run a bakery, café, or any food business, protect yourself — avoid Tribrid Packaging at all costs.
Response from Tribrid Packaging LLCNov 28, 2025
Hi Melissa,
We take every concern seriously, and we’re genuinely sorry that you feel disappointed with your experience. However, we do want to clarify several important points, as your review contains claims that do not accurately reflect the process or the support we provided.
Before production, you approved a full specification sheet, including the exact details for the cookie bags, materials, and structure. The bags were manufactured exactly according to the specifications you signed off on, and as we explained in our email, the bags you received were glassine, not plastic. We also shared the original approved proof again when you raised your concerns.
Regarding the other items, you mentioned damage and issues with handles. We immediately asked for clear photos and exact counts so we could reproduce or replace any affected units at no cost. This is our standard quality-support process, and we were ready to resolve those items quickly.
Your claim that we offered only a 15% solution is also incorrect.
We offered you a 30% refund as a goodwill gesture, despite the order being produced according to the specifications you approved. This was our attempt to support you and maintain a positive relationship, even though the items met the agreed standards.
We absolutely do not “pretend nothing is wrong,” nor do we dismiss concerns. We work with thousands of small businesses and take pride in honesty, transparency, and accountability. Quality control is central to our work, and we always stand behind our products when issues are verified.
We remain committed to resolving this fairly. If you would like to move forward with replacements for any damaged items or accept the 30% goodwill refund, our team is ready to assist.
Thank you,
Tribrid Packaging
