Susan W.
They honored their product and sent me…
They honored their product and sent me what I was not properly sold by an outside source. Thank you!

Trésure-Rare is not merely a luxury perfume and beauty brand; it embodies a philosophy, a statement, and a mindset — a symbol of having arrived and proudly showcasing your success.The name Trésure-Rare, French for "Rare Treasure," reflects the exceptional quality of its formulations. This prestigious line blends the refining power of gemstones, the exfoliating brilliance of diamond dust, and the smoothing properties of Deepwater pearls. These precious ingredients are carefully combined with cutting-edge plant stem cells, liposomes, phospholipids, and select minerals from around the globe to create unparalleled skincare elixirs — truly among the rarest in the world.Crafted with Swiss precision and under strict health department guidelines, every Trésure-Rare product is a testament to excellence. The brand’s elite team of skincare experts has spent years redefining the standards of age-defying skincare, with one clear goal: to restore skin to its most youthful, radiant appearance.Recognized as a finalist in the prestigious HBA (Health & Beauty America) Skin Care Prestige Category, Trésure-Rare has established itself as a leader in ultra-luxury skincare. Rooted in the tradition of fine perfume and impeccable craftsmanship, the brand is synonymous with quality, innovation, and distinction.
Tresor Rare (tresor-rare.com) has 1,246 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Susan W.
They honored their product and sent me what I was not properly sold by an outside source. Thank you!
Julie J.
Am I the only one who’s containers say “Treasure Rare”? I was scammed in Vegas, I believe the Venetian store. My fault for stopping!
Response from Tresor RareAug 23, 2021
Dear Julie Jones It is not scam Our customers, such as the location you purchased your products from, are independently owned and operated. We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss their salesmanship practices that you have described. We would love to get some more information and resolve your issue , and hope we will change your experience! Please contact us at: [email protected] Please add: Julie/trustpilot" to the subject line. Virginia
Stacy C.
Stephanie provided excellent customer service when there was an issue with my order. The postal service had crushed the shipment and Stephanie sent me a replacement.
Thesy M.
mon problème avait mal commencé et a mis du temps à être résolu mais finalement tout c 'est arrangé et je tiens donc à remettre un avis favorable pour la façon dont tout est définitivement résolu.Merci
Emily R.
Tresor Rare's color'age protecting and fishing powder is a life saver! I had dull patches on my face and I got this product to those patches, not only did it hide but it also repaired my skin texture. My skin has never felt so soft before.
Response from Tresor RareJun 23, 2021
Dear Emily , Thank you so much for letting us know. We are always delighted to hear when a valued customer has had a wonderful experience! Enjoy your products, and we look forward to serving you again soon! Stephanie - customer service Tresor rare
MG
Any positive review is a part of the scam. This company is a scam and the associates aggressively push you to buy hundreds if not thousands of dollars that you can’t review. They are heartless and take advantage of you.
Response from Tresor RareJun 14, 2021
Dear MG, I'll be more than happy to assist you today. We apologize for the experience that you have described and appreciate your honest feedback. Please contact us at: [email protected] Please add: "MG/trustpilot" to the subject line. Thank you! Stephanie
Jason B.
This place is awsome
Response from Tresor RareJun 23, 2021
Thank you so much for letting us know about your awesome visit We are always delighted to hear when a valued customer has had a wonderful experience! Enjoy your products, and we look forward to serving you again soon!(: Stephanie Tresor rare - customer service representative
Corey F.
My name is Tina. On Dec 16, 2020 I was Christmas shopping at the Landing in Branson, Mo. I was walking past Tresor Rare when a salesman runs out to me and hands me a gold colored packet and takes my arm and pretty much drags me into the store and sits me down in a chair and automatically starts applying a eye cream on my face and he has an accent and is talking so fast I could barely understand what he was saying. He did not ask if I had any allergies before he applied the eye serum. Only after he applied. Then before I could even understand or comprehend what was going on, he already had my bank card and pretty much demanded that I get the facial. I told him I did not want the facial and I was on a short time limit. The facial took an hour and when he was finished I could not feel my lips and the serum he applied was so caked on my face, it rolled off like some kind of glue. My face broke out in little pimple looking bumps. So I took the unwrapped, never opened product back to the store the very next day on Dec 17,2020 and ask for a refund and I was told that since I got the facial I cannot return or get a refund. I was not told any of this before he demanded me to get the facial. So now I am stuck with $300.00 of unopened, still in the plastic wrapping, eye serum and peeling gel. This is WRONG.... I was manipulated and pretty much forced into buying this product. I have called the Better Business Bureau and made my complaints. This needs to stop.
Response from Tresor RareJun 23, 2021
Dear Tina, Thank you for bringing this to our attention! We apologize for the customer experience that you have described and appreciate your honest feedback. However, every storefront is a privately-owned independently-operated third-party business entity that is authorized to resell our product line. We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss their salesmanship practices that you have described. Please contact us at: [email protected] Please add: Attn Stephanie/trustpilot" to the subject line. Best regards, Stephanie