The slippers are great quality and really comfortable. They look exactly like the pictures. Im happy with my purchase and would definitely recommend!
Response from Trend SellersJul 19, 2025
Thank you so much for your kind words! We're thrilled to hear that you’re loving the slippers and that they lived up to your expectations. Your recommendation means the world to us — we truly appreciate your support! 😊
HR
hector R.
Ordered in April 27th and today is May…
Ordered in April 27th and today is May 21 and still no package nor update . Horrible
Response from Trend SellersJul 15, 2025
Hi Hector,
Thank you for your feedback. We truly apologize again for the delay you experienced — while the shipping issue was caused by USPS, we went ahead and refunded your order after you contacted us in full to make things right.
We also see that the package was ultimately delivered: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=420330129200190252835917660166
We value every customer and always do our best to ensure a positive experience, even when issues arise beyond our control. Please feel free to reach out if you have any further concerns — we're happy to assist!
GH
Garrett H.
I ordered on 4/24 and it is now 5/20…
I ordered on 4/24 and it is now 5/20 and still nothing delivered. By the look of the other reviews it looks like I won’t be getting the item I bought.
Response from Trend SellersJul 15, 2025
Hi Garrett,
We’re sorry for the delay you experienced with your order. We’ve checked your tracking and see that it was delivered — here is the tracking link for your reference: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=420233239200190252835917660753
We understand shipping delays can be frustrating, and we truly appreciate your patience. If you have any lingering concerns or need further assistance, feel free to reach out to our support team — we’re happy to help!
LW
Lexi W.
I ordered 12/10 still has yet to arrive…
I ordered 12/10 still has yet to arrive 1/16/25 i was notified it was delivered but I work from home so I know for 100% it was not delivered. Emailed multiple times about where it is and if I can get a refund. Do not use this company.
Response from Trend SellersAug 22, 2025
Hi there—I'm truly sorry for the frustration. This isn’t the experience we want for you. I see the carrier marked your 12/10 order as delivered on 1/16, but since you didn’t receive it, we’ll make it right. Please email [email protected]
with your order # and preferred address, and we’ll investigate with the carrier and arrange a free replacement or a refund—whichever you prefer. Thank you for giving us a chance to fix this.
ES
Elizabeth S.
I used Afterpay to purchase from this…
I used Afterpay to purchase from this company. Ordered on Dec. 4th 2024, as of today 01/15/2025, I have not received my order. I disputed it with Afterpay and they are no better because the proof they sent over that my package was delivered, was not me or my order. It had another individuals address, email, and card number. Afterpay didn’t protect their customer by actually seeing that that was not my info and they shared someone else’s info with me…who mind you did not use Afterpay. Then I contacted help to have them re-open my dispute and they actually sent my supposed confirmation of delivery….and even though I did not receive it, they listened to nothing I said and closed it. So, I’m stuck paying for something I never got. Do not order from this company. Also, be aware when I reached out to trendsellers before I filed the dispute with Afterpay, they ignored me. I might as well of just thrown my info and money out of the window. I will also never use Afterpay again. I use these payment forms to protect me, which they did not do. I’ll stick with Klarna. So sad they allowed a company to do this and do not care. And trend sellers should be ashamed and be shut down. There site says things that aren’t true. If I had my received my package they said it was “delivered” on 1/4, a month after I ordered???? No where on their site does it say it would take that long to arrive for non-custom orders. They are ripping folks off but yet people continue to order. Last time I don’t look into reviews before I order. I don’t know about you but I work really hard for my money and to be able to purchase my kids things for Christmas and this gift never arrived. Sad, really really sad.
Response from Trend SellersAug 22, 2025
Hi Elizabeth,
I’m truly sorry for the difficult experience you’ve had. We take situations like this very seriously and never want a customer to feel ignored or unsupported. I’ve looked into your order and see that the carrier marked it as delivered on 1/4, but I completely understand your concern, especially with the incorrect information that was shared by Afterpay. That is not acceptable, and I apologize for the added stress this caused.
Please reach out directly to us at [email protected]
with your order number so we can personally resolve this for you—whether that’s a replacement or a refund. We know how important holiday gifts are, and we want to make this right. Thank you for sharing your feedback, and again, I’m very sorry for the trouble you’ve gone through.
OH
Omar H.
SCAM
Ordered a product 12/12/24 and have not received my item yet. The "company" has sent three tracking numbers all awaiting for the item to get shipped. They keep giving me the run around saying they aren't a scam and they are shipping the item and have contacted USPS. Bunch of bullshit. How can they improve? Maybe if they sent out the item that was purchased already. Offering a 20% discount as if I would recommend or buy anything else from this place and not receive it! Sorry you still haven't gotten your item you have paid for already here's a small discount so you can roll the dice and not get your product again! Don't waste your hard earned money on this shitty company.
Response from Trend SellersAug 22, 2025
Hi Omar,
I’m very sorry for the experience you’ve had. I completely understand your frustration with the delays and confusion around tracking. This is not the experience we want for any of our customers. Please reach out to us at [email protected]
with your order number so we can review what happened and make sure you receive your item or a resolution. Thank you for sharing your feedback—we truly want to make this right.
NZ
N Z.
FAKE FAKE FAKE FAKE FAKE FAKE.
FAKE FAKE FAKE FAKE FAKE FAKE.
FAKE SITE.
NEVER ARRIVED.
NEVER REFUNDED.
STAY AWAY!!!!
THEY SEND YOU TO DOWNLOAD AN APP FOR TRACKING.
SAYS DELIVERED... NEVER DELIVERED.
Response from Trend SellersAug 22, 2025
Hi Nael,
I’m so sorry for the frustration. Your order from 12/12 shows delivered on 12/24, but if you didn’t receive it, we want to help. Please email [email protected]
with your order number so we can look into this and make it right for you.
ML
Maggie L.
Bad customer service
Ordered slippers for my son’s birthday and they were super small. Many emails back and forth, finally received details to send back for refund. After paying to ship them back, they told me they sent me the toddler size and asked if I wanted them to send me the correct size. I declined and still asked for refund. I was appalled that they wouldn’t just send me the correct size, at least minus what I paid to ship the incorrect item back. Scam site
Response from Trend SellersAug 22, 2025
Hi Maggie,
I’m very sorry for the mix-up with your order. Once we received your return, we processed a full refund right away. We also offered to send out the correct adult size at no cost, but we understand you preferred the refund instead. We truly apologize for the inconvenience and appreciate your feedback as we work to improve.