Trek BicycleReviews of trekbikes.com

I visited the Milton Keynes Trek store, mentioned that I was a fair weather rider, not fully into riding excessively and just wanted something suitable for weekend rides. The store person said any trek bike under £2k is not worth buying, dismissed their Dual 2 Hybrid bikes as rubbish and in effect was trying to up sale towards a much higher budget. He trashed their bikes priced around £600-£950. When I referred to bikes on sale/clearance, in effect going above my budget he started they’re on sale for a reason ……. His attitude stank…… I just walked out. I was looking to buy two bikes and had previously had a Dual Trek which was perfect for me. Seems like they only want enthusiasts or buyers with budgets over £2k which I could not justify given that I don’t have a heavy bike interest but wanted something reliable.

After having many Trek bikes over 30 years, I have now given up. It is impossible to buy a bike which is suitable. Replacement parts also often a problem as again recently. They should concentrate on making bikes which are functional not fashion accessories.

Ordering a Trek from a local Trek store via their internet ordering process is a very disappointing experience. Their internet ordering process is broken. At first, I used their "reserve" a bike feature at my local store. I figured that on the weekend, I would go over and look at it, judge the fit, etc. and then purchase. But after 2 days (without any contact or acknowledgement on the part of the local store - "reasonably local" anyway, about 75 minutes away), the status system Trek uses (called "Locally") simply cancelled my "reservation". (Seinfeld fans will understand the quotes about my "reservation".) I then thought, ok, I'll simply use this site to buy the bicycle. And so I purchased it, and my credit card was charged just before the Memorial Day weekend. The first morning that the store reopened, I called them... and they had no knowledge about either the "reservation" or the order (again, which I had paid for), and in the meantime, they decided to ship the bike "to a store in Texas". And so, "buyer" beware: the Trek ordering system (which uses "Locally") cannot be trusted or relied on. A poor, disappointing experience.

Als Vielfahrer kann ich nur sagen schlechte sehr schlechte Qualität werde nach 4 Trek Bikes nie ,wirklich nie wieder ein Rad dieser Marke kaufen,Tel.Support gut Lösung keine !!!!!!!!!

Afschuwelijke kwaliteit en nog ergere vlaam aan de telefonische klantenservice. Zo arrogant en onbeschoft als ze kunnen komen, haat z'n eigen leven en je wordt bijna uitgescholden als je eerlijk bent over hun k,u-t product. Vermeid dit merk als de plaag als je je geld en gezondheid liefhebt.

Koop geen trek fiets alsjeblieft geen kwaliteit gr marc

Der Carbonrahmen meines Checkpoint SL5 Gravelbikes bekam einen sich vergrößernden Riss - ohne Unfall oder andere Fremdeinwirkung. Obwohl Trek überall mit lebenslanger Garantie wirbt, wurde der Garantieanspruch einfach abgelehnt. Reparaturkosten über 1000 Euro zusätzlich zum Preis des Rades von über 3500 Euro für ein paar tausend Kilometer. Das kann jeder Billigversender besser.

Visited our local Trek store over the weekend as looking at my partners options for a new E-Bike. The service rep on the floor approached and started talking in a manor that was very unprofessional. Spoke to me like I was an idiot who had no idea what I was talking about (I have 30 years in the bike game and have had many higher end E-Bikes myself) and then proceeded to argue with me over trivial things that he was wrong about. Overall the sales rep really rubbed me up the wrong way with the way they speak to potential customers. Honestly quite pleased I had a look here as the reviews of others and my own experience have guaranteed that I will not be buying a Trek going forward.