Trek BicycleReviews of trekbikes.com

mon cadre a eu un problème et trek l a fait rapatrié sur Madrid Là on m a annoncé que le cadre garanti à vie n "était pas pris en charge La blague ultime a été une proposition de 20 pour cent sur un vélo neuf Sans compter l équipe de matèriel vélo d Aix en provence qui m a fait payer une fortune 3 heures de service et qui a été d un cynisme au delà du réel

Bought brand new trek marlin 6 within first 3 months of receiving all of these parts were replaced, under warranty... 5 weeks of these three months it was in the shop for repair…..but not without an unpleasant argument stating that the faults could not possibly be wear and tear when they were identified on the first day of receipt of bike:- seat post seat clamp front brakes rear brakes forks rear wheel Even the replaced rear wheel was faulty too (they claimed wear and tear and I had to refuse to pay for the fix…… I got thrown out of the shop and was told to never take that bike back to them….. haha) gears still not changing smoothly…, I give up I asked to return it at one point but they refused. I will not be replacing this bike with a Trek bike.... and probably will need to replace sooner than I had hoped. its the epitome of a bike that was probably made at 3pm on a Friday afternoon when everyone wanted to go home....NEVER AGAIN

Beaware safety may be an issue with the instructions that are given out with a thru axle bike. The instructions I was given with my FX2, refer to a safety check, which may not show if a wheel is loose or moves, and it certainly will not, as the checklist states come off, as the bike, if it is a thru axle, will simply be hitting the axle against the frame. The instructions state to do the following check " Lift your bicycle and hit the top of the tyre with a solid blow. The wheel should not come off, be loose or move from side to side". A loose wheel can be significant as I found out when I broke my arm in two places, coming off a Trek Fx2. A check on the Trek website yesterday showed the same check is still on the instructions.

My wife went in to Milton Keynes ( Campbell park ) store, she had a problem with the crank guard on her bike, she met a cranky assistant I think , who was totally uninterested ,who quoted roughly £100 to replace the part with labour. Someone from her cycling club refixed with 3 screws, will not be using Trek again..

Trek powerfly 7 I am really surprised how quickly this bike breaks down. First cassette teeth broke on the first off road experience and then rim bent by an inch with almost no real reason. Cheaply made

Dealers are "corporate sales people" No service, only sales. I contacted the Corporate Chat Customer service and they don't care that authorized dealers are thieves. "Sorry for your experience, thanks for the feedback, have a great evening" Buy anything other than a TREK!!! Bad experience at two TREK retailers in Jacksonville Florida.

Siden jeg købte min cykel hos Trek i juni 2022, har jeg oplevet en række alvorlige problemer med den. Efter en længere dialog med Trek er sagen nu røget videre i Forbrugerklagenævnet. Trek ønsker ikke at overholde dansk lovgivning og har samtidig udsat mig for flere livsfarlige situationer, i forbindelse med kvaliteten på cyklen og de reparationer de har lavet på den. Trek ønsker ikke at tage ansvar og fortsætter bare uetisk og skadelige forretningsdrift. Sidste oplevelse jeg havde, hvor det var ved at ende galt, var da mit hjul faldt af under min første tur efter at Trek havde forsøgt, for 6. gang, at repareret en defekt på cyklen, da dele ikke er af en standard man bør cykle på. Derudover har Trek solgt mig cyklen velvidende at der skulle barnesæde bagpå. Det viser sig, i følge Treks egne samarbejdspartnere, at cyklen ikke er egnet til dét. Treks egen samarbejdspartner udtaler også, at Trek må have været fulde, da de solgte mig netop denne cykel, og mener selv, at Trek burde returnere mine penge. Selv mekanikeren, der har lavet de første reparationerne hos Trek, tilkendegiver, at cyklen aldrig vil komme til at fungere for mig og man har endda stoppet salget af den, da det udgør en potential risiko at cykle på den. Cyklen har haft følgende defekter på under to år: - Defekte dæk både foran og bagpå - Ødelagte eger på begge hjul - Beskadiget fælg på baghjulet - Bulet stel grundet vægt - Forkert monteret udstyr, som Trek nægtede at udskifte - Bremser der hyler og ikke fungerer korrekt - Konstant knirken og knagen fra cyklen - Reparationer der har udgjort en fare for min og mit barns sikkerhed En uafhængig cykelmekaniker vurderede, at en af Treks reparationer udgjorde en direkte sikkerhedsrisiko for mig. Selvom jeg har gjort Trek opmærksom på disse problemer efter deres reparationer, har de ikke ønsket at overholde dansk lovgivning og tager intet ansvar for deres handlinger. De ønsker ikke at tilbagebetale mine penge, trods at de har haft cyklen til reparation 6 gange. Jeg opfordrer alle til at tænke sig om en ekstra gang, før de køber en cykel hos Trek. Jeg er nu ejer af en cykel, som ikke er egnet til at cykle på. Det gør kun situationen endnu værre, at mit barn også har været udsat for farlige situationer.

I bought a trek madone sl gen 7 red and after 3 months the clear coat on downtube is popping off so I went to a trek dealer for a warranty claim as instructed by trek customer relations. Waited for more than a week for a response from the dealer and they told me trek denied my warranty claim because I cause the clear coat to pop off the paint from putting and removing my water bottle and wear and tear, if I did that it should be scratches not clear coat popping off. They stated on their warranty that they will stand by their products frame and fork, thats full of crap. Will never buy trek bikes again, for a $6k bike with bad warranty dont buy. Very disappointing. If I could give zero stars I would