TreecardReviews of treecard.org

It was going well for a while but I had just opened the Treecard app and I was logged out and it kept saying that my password was wrong

I was extremely excited over using the app and supporting ethically responsible companies. Unfortunately, this company is not overtly concerned a pit providing positive customer service. I placed an order for a money tree and a monsteria on February 19. I waited two weeks before I contacted their customers service and wad told that someone would get back to me. I was finally emailed on March 4th stating what my tracking number was and that USPS was the cause of the delay. Again I waited a week and didn't receive anything. I reported the problem to paypal and asked that they investigate. Finally on March 11 I was told that there was an issue with USPS and that my packaged would be arriving asap. I was notified on March 18 that my package was lost and that they would be shipping me another two plants. On March 19, the money tree plant arrived destroyed. The plant has fallen out of the pot and the roots were rotted. Again I contacted the company about this issue and the fact that I had not received the monsteria plant. I also stated that I would like a refund and that I would return any plants that I received. Their response was to send me a tracking number that stated that the plants are awaiting pick up (dated March 11). I have escalated the issue to paypal and hope that they can get me my refund that I clearly asked for. This has been nothing but a waste and a hassle. I thought I was doing something positive by supporting this company. I was wrong and will never support anyone but local plant nurseries.

This app does not work properly. Despite being synced to my Apple Health app, it fails to collect 30-50% of the steps I make in a day. Their customer service tells me to do all ok the things I’ve done already to make it function, but after weeks of problems, I start to wonder if any of their “engineers” are doing anything to fix it or if they actually even exist. I so happy I haven’t opted for any of their accounts & spending tracking options. The last year of negative reviews about folks being charged mysteriously or itemsnever sent or accounts being randomly & arbitrarily shut down.

Amazing idea that never happened. :( When a company makes big promises and doesn’t fulfill them 😓. i am honestly sad. i was on the waiting list for years hoping one day i could get the wooden credit card and work everyday to conserve nature. i don’t know if they sold the company or whatever but i just found out there’s never going to be a treecard now i don’t even know why its called that, i guess its like a fitness app now. But based on the reviews it doesn’t look like that’s working. Sad environmentalist wishing everything wasn’t always greenwashing. 2-stars because I was still inspired but just no follow thru.

I just checked my Child Support card. Somehow they got a hold of that number. They attempted to charge me 83.88!!! There’s NOTHING I’ve authorized for that much! SAVE YOUR MONEY AND DONT TRUST THIS COMPANY!

Scam! Horrible customer service. I purchased some clothes through the app. Next day I received notification that one piece won’t be shipped but I will get refund in no more than 7 days. After 10 days still no refund. I contacted them and they said thank you for the patience refund should be on my account in 5 days… Now it’s been 3 weeks and still nothing I contacted them again and now they are telling me to contact my bank because they refunded it 3 weeks ago which is BS. My bank told me that they never refunded anything.

Had a really bad experience with their product and team. Tried to claim my reward points that I was saving for almost a year and when I tried to, they removed the reward. When I asked if I could still claim it, I got zero response. Their reward center has worsened a lot since they started.

Scam. They were charging $15 a month in not twice a month to no knowledge of me or option to cancel. No one on their support team tried to help me