Heather
Treatspot is shady
Treatspot is shady. I have emailed them twice, no response. No contact number listed. Ordered the smartbotsweeper for sale touting just pay the S&H. They charged me for the S&H and another $66.97. Called FamiliarSimpleHomeFurn off of the charge and they are stating that I authorized the subscription (nothing in the website said anything about subscription) and the charges were legit. Canceled the subscription and they canceled my order for the smartbot and are not refunding my money.
Response from TreatSpotAug 21, 2024
We're sorry to hear about your experience with TreatSpot. We want to clarify that TreatSpot does not charge for products or ask for additional payments beyond what is necessary for shipping and handling. We also do not offer subscriptions or hidden fees. It sounds like there may have been some confusion with the charges from a different company. We suggest checking your order confirmation and contacting our support team directly for further assistance. If you have not received a response, please try again or contact us through any alternative methods available. We appreciate your feedback and are committed to resolving any issues that arise.


