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TreatSpot (treatspot.com) has 227 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Soooz D.
Ordered at 20.30 with a 20-30 minute delivery. After ordering delivery jumped to an hour. We received a call from a lady who could barely speak English. The gist of the conversation was there was no ice cream. Food arrived overcooked, cold and hard at 21.50. Will not be ordering again
Trish T.
For a company that says they'll send products to test for free, it's impossible to get anything your interested in trying and worse if you don't use Facebook. It's like they send only one sample for one item. To one person. Most of the items are not things you'll find in the typical grocery store or shopping center so getting to try something that you can only typically buy online is extremely nice in case you don't really like it. I've been applying for things for months and have never had one thing sent for me to try. I'm not a person who just requests stuff just because it's free, I truly would only consider things I like or sounds like something I could continue to purchase in the future.
Misty M.
They messaged me on their facebook post saying I won a sample, they sent an email and said I'd get it in 30 days, but to go ahead and give them a good review. I held off on the review and glad I did because 2 1/2 months later, I have not received the sample. Beware, definitely a scam. They also delete negative comments on their facebook.
Response from TreatSpotAug 21, 2024
We’re sorry to hear about your experience. At TreatSpot, we aim to provide our members with a positive experience and send out products as efficiently as possible. It’s important to clarify that our process involves selecting members based on availability and other factors, and there can sometimes be delays in shipping. If you haven’t received your product within the expected time frame, it could be due to shipping issues or other unforeseen delays. We do not delete negative comments, but we do review all feedback to improve our services. If you’re still waiting for your sample, please reach out to our support team directly for assistance. Your feedback is valuable to us, and we’ll work to resolve any issues you’ve encountered.
Heather
Treatspot is shady. I have emailed them twice, no response. No contact number listed. Ordered the smartbotsweeper for sale touting just pay the S&H. They charged me for the S&H and another $66.97. Called FamiliarSimpleHomeFurn off of the charge and they are stating that I authorized the subscription (nothing in the website said anything about subscription) and the charges were legit. Canceled the subscription and they canceled my order for the smartbot and are not refunding my money.
Response from TreatSpotAug 21, 2024
We're sorry to hear about your experience with TreatSpot. We want to clarify that TreatSpot does not charge for products or ask for additional payments beyond what is necessary for shipping and handling. We also do not offer subscriptions or hidden fees. It sounds like there may have been some confusion with the charges from a different company. We suggest checking your order confirmation and contacting our support team directly for further assistance. If you have not received a response, please try again or contact us through any alternative methods available. We appreciate your feedback and are committed to resolving any issues that arise.
Shari V.
I have signed up for every sample every day for months never ever have I gotten anything nothing
Response from TreatSpotAug 21, 2024
We’re sorry to hear about your frustration. If you’ve been selected for samples but haven’t received them, it’s usually related to address issues rather than our distribution process. Please double-check your address details in your account and make sure there are no errors. If everything looks correct and you still haven’t received your items, please contact our support team so we can investigate further. We appreciate your patience and are here to help resolve any issues you might be facing.
bernice M.
i have sign up and have never recieve no samples or even a replay i would not recommend them
Response from TreatSpotAug 21, 2024
We're sorry to hear about your experience. If you’ve signed up and haven’t received any samples or a response, it could be due to address issues or other factors beyond our control. Please ensure your address details are accurate in your account. If you’re still facing issues, contact our support team so we can look into this for you. We’re committed to resolving any problems and appreciate your feedback.
